Receptionist

**Do you want a high-flying corporate career working for the world’s largest air services provider, based in Broadbeach?**

We have an exciting opportunity available for a Receptionist to join our friendly and supportive team on a full-time basis at our headquarters on the Gold Coast.

**More about this role**:
This role is seen as the first point of contact with dnata catering at Head Office, and is responsible for the timely provision of effective and efficient administrative support and assistance to Head Office & ports nationally. The role is required to undertake all administrative reception tasks in a professional and timely manner.

**In a nutshell, you will be responsible for**:

- Greeting all visitors in a friendly and professional manner and sign them in using the correct procedures.
- Answer all internal and external calls and transfer to the appropriate departments and assist with queries, take phone messages and distribute when required.
- Manage bookings for interview rooms, meeting rooms and boardroom.
- Keep reception area clean, tidy, and safe at all times.
- Provide regular, ad hoc and project-based administration services, in a timely manner with a high level of accuracy and attention to detail.
- Responsible for office presentation, ensuring bathrooms, kitchens and storage areas are well maintained, are in good repair, and are neat and organized.
- Responsible for ordering, receiving, stocking and distributing of office supplies
- Coordinate all incoming and outgoing Mail.
- Manage dnata’s relationship with Courier companies and arrange regular collections.
- Provide overall administrative support, to the teams located in Broadbeach.
- General Typing, Data entry, Filing and support for all departments when necessary.
- Collate travel requisitions for approval on a weekly basis.
- Provide assistance with ad hoc marketing, communications and event related tasks, including distribution of materials.
- Role model dnata catering values: safety and security, performance driven, delighting customers, imagination, respect, and service excellence.
- Have complete understanding of and adhere to dnata catering policies and procedures.
- Carry out additional duties as may be reasonably requested by Senior Management.

**What do you need to be successful in securing this role?**
- Experience in a customer service, reception, or switchboard environment.
- Strong customer focus and a commitment to service excellence.
- Effective verbal communication and interpersonal skills, with the ability to liaise with people at all levels in an informative, accurate and positive manner.
- Demonstrated skills - written communication, numeracy skills, time management, attention to detail.
- Self-motivated, highly organized and can manage conflicting priorities.
- Proficient in the use of telephone systems with a professional phone manner.
- Ability to handle challenging situations with tact and diplomacy.
- Demonstrated ability to work with a diverse group of stakeholders in a high volume, high value environment.
- High level of professional presentation.

**What’s in it for you?**
- Competitive salary.
- 5 weeks annual leave.
- Career development and progression.
- Be part of a close knit and dedicated team that are committed to excellence.
- Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.

**Your employer**:
Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner, food manufacturing and retail, travel retail technology, and airport lounge management. Chosen by many of the world’s top airlines, we operate 15 catering facilities across 9 cities, employ over 4,000 people, produce over 64 million meals, and service over 246 thousand flights each year.

**Does this role sound perfect for you? If so, we want to hear from you**

To start the journey of joining our corporate team, click the link below and upload your resume, a cover letter that outlines your suitability for the role, and some samples of your work.