Receptionist/administrator

**Job Title**: Receptionist/Administrator

**Location**: Broadbeach

**Job Type**: Casual
**Salary**: $32.31-$34 per week

**Shift Times**:

- Friday: 8:30 AM - 5:00 PM
- Saturday: 8:30 AM - 2:00 PM
- Sunday: 9:00 AM - 1:00 PM

**About Us**:
Located right on the beautiful shores of Broadbeach, we pride ourselves on a relaxed yet professional work environment that caters to guests seeking a premium beachside experience. We're looking for a motivated and friendly individual to join our team and help us maintain our reputation for exceptional service.

**Role Overview**:
We’re looking for a reliable and organized receptionist / administrator to help oversee the operations of a holiday rental property. This role involves supporting guest relations, booking coordination, maintenance scheduling, and general administrative tasks. It’s a great fit for someone with strong communication skills, attention to detail, and a passion for providing excellent service to guests.

You’ll work closely with the Property Manager to ensure the property runs smoothly, stays well-maintained, and provides a comfortable experience for every visitor.

You’ll handle a variety of responsibilities from guest check-ins and check-outs to overseeing cleaning quality and carrying out administrative tasks using the “Resly” PMS management system.

**Key Responsibilities**:

- **Guest Reception & Check-Ins/Outs**: Warmly welcome guests, process check-ins and check-outs, and ensure guest satisfaction
- **Cleaning Supervision**: Oversee cleaning operations to ensure the highest quality standards throughout the property
- **Common Area Upkeep**: Carry out basic tasks in common areas to maintain a pristine environment for our guests
- **PMS Operations**: Efficiently operate the “Resly” Property Management System

**What We’re Looking For**:

- A friendly, proactive, and customer-focused approach
- Strong organizational and multitasking skills
- Proficiency with basic computer and office software
- **Prior experience required - preferably at least 2 years in a front desk, admin, or hospitality role**:

- Ability to work independently and as part of a team in a dynamic, casual setting

**Why Join Us?**
- Work in a beautiful beachside location with a relaxed environment
- Flexible, part-time hours that suit your lifestyle
- Opportunity to contribute to a renowned hospitality brand with room for growth

**How to Apply**:
Send your resume and a brief cover letter

**Job Type**: Casual

Pay: $32.31 - $34.00 per hour

Work Authorisation:

- Australia (preferred)

Work Location: In person