Client Care Representative

20 hours ago

Wollongong, Australia Sonova Full time

Wollongong, AustraliaClient Care Representative - Wollongong

**Love interacting with people and providing 5-star customer service?**

**Want to make a difference in people’s lives?**

**Looking for a role with purpose and potential?**
- We currently have a great opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Wollongong.- You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. A role with purpose and meaning - make a difference in people's lives. Full training and ongoing support provided.**This is a permanent full-time position, Monday-Friday, 9 AM to 5 PM.**

**Who are we?**
- Connect Hearing is a leading provider of hearing health care services with a network of 140+ centres nationwide. We exist to make a positive difference in our clients lives through better hearing.- We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves - they create a life without limitation through the sense of hearing. Join our mission and become part of our team**What will you be doing?**
- Welcoming our clients and managing their experience for optimal outcomes
- Scheduling and confirming appointments for our clients
- Providing administrative support to our Clinicians (Audiologists/Audiometrists)
- Efficiently managing the day-to-day operations of our clinics

**What do you need to be successful in this role?**
- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Intermediate computer skills
- An interest in learning about features and basic repair/maintenance of hearing aids
- Prior experience in customer service/admin

**What's in it for you?**
- Competitive salary package including base salary plus monthly performance bonuses
- Salary packaging options
- Uniform Allowance
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the MindTools eLearning Platform
- Employee discounts
- Opportunity to grow and develop in your role and beyond
- A values driven and people-centered culture
- Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
- A genuinely rewarding role with purpose and meaning

**Sounds interesting?**
- If you feel that this opportunity is right for you, we would love to hear from you-
Sonova is an equal opportunity employer

  • Customer Care Representative

    3 days ago

    Wollongong City Council, Australia Greencross Pet Wellness Company Full time $50,000 - $70,000 per year

    Job Description We are looking for a friendly and organised Customer Care Representative to join a fast-paced and exciting environment and be a welcoming face to our clients and their petsARH Wollongong is a busy, state-of-the-art emergency hospital that sees a variety of pets and medical cases. We pride ourselves on offering the highest standard of...

  • Customer Care Representative

    2 weeks ago

    Wollongong, New South Wales, Australia Probe CX Full time $50,000 - $80,000 per year

    We're on the lookout for multiple Customer Care Representatives to join our newly refurbished Contact Centre on a Full-Time or Part-Time basis who understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve...

  • Customer Care Representative

    1 week ago

    Wollongong, New South Wales, Australia Curran Plumbing Electrical Heating and Air Full time $60,000 - $80,000 per year

    Full-Time Customer Service Representative – Join the Curran Team Location: Albion Park Excellent Pay + Training + Career Growth Full-Time Role | Inbound & Outbound CallsAt Curran, we don't just offer jobs – we build careers. We're looking for a customer service professional to join our growing team. If you thrive in a fast-paced, customer-focused...

  • Sales Representative

    2 weeks ago

    Wollongong, Australia Plumb Kwik Plumbing Solutions Pty Ltd Full time

    **Sales Representative Wanted - Plumbing Industry** **Location**: **Company**: Plumb Kwik Plumbing Solutions **Position Type**: Casual with full time employment opportunity Are you a driven, confident communicator with a knack for building relationships and closing deals? Plumb Kwik Plumbing Solutions is expanding, and we’re on the hunt for a **Sales...

  • Aged Care Community Support Worker

    1 week ago

    Wollongong, Australia Feros Care Full time

    Flexible Work Life Balance (work close to home!) up to 20 hours per week - Company Smartphone + Travel Reimbursement + All Training Provided - Discounted Private Health Insurance + Referral Bonuses + EAP + More! We’re **Feros Care**. What we care about most is helping people live bolder lives - and that includes our team members. We don’t just want you...

  • Sales Representative

    2 days ago

    Wollongong, New South Wales, Australia 5503abbb-624e-467f-b41e-6c612c4b3cbf Full time $22,500 - $150,000 per year

    Company description: Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better.Job description: Benefits & Highlights:Competitive base salary + $22,500 car allowance +...

  • Sales Representative- No Experience Required

    2 weeks ago

    Wollongong, New South Wales, Australia Strive Marketing Full time $40,000 - $60,000 per year

    Strive Marketing is one of the highest quality sales and marketing agencies in the country. Our main focus is to provide a place for young professionals to learn the communication and leadership skills they need to succeed in lilfe and business, and provide legitimate growth opportunities for people with an above average desire to be successful. OUR...

  • Customer Service Representative Wollongong

    2 weeks ago

    Wollongong, Australia Ashdown Consulting Full time

    $32.69 p/h + super - 4 Month Contract - Wollongong **Customer Service Representative | 4 Month Contract | $36.12 p/h Incl. Super** - $32.69 p/h + super - 4 Month Contract - Wollongong **About the Company** Gain valuable real life experience working with a large NSW government organisation as a Customer Service Representative. This role is based in...

  • Customer Care Representative

    5 days ago

    Wollongong, Australia Probe CX Full time

    We are currently looking for passionate Customer Care Consultants to join our growing team in our fast paced call centre located in Wollongong. Feel secure in a permanent ongoing role, we have multiple permanent positions available (either work from home after training and embedment in centre or work in the Wollongong centre ongoing). This role offers a...

  • Client Compliance Officer

    7 days ago

    Wollongong, New South Wales, Australia Mercer Full time $90,000 - $120,000 per year

    We are seeking a highly adaptable and flexible Client Compliance Officer to join our team based in Wollongong or Sydney. This is a flexible hybrid role.Applying your experience in superannuation scheme administration you will work with internal and external clients in ensuring the fulfilment of our statutory and contractual obligations under our...