Sales Consultant at Goodlife Health Clubs

**About Goodlife Health Clubs**: **As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate in excess of 90 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife. As both a service provider and employer our mission is simple: Move people to achieve great things. **The opportunity**: **Sales Consultants **at our **Robina **club, **(known internally as Member Support Consultants** or MSC's) play an essential role in building and maintaining a thriving **Goodlife Health Club** membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves. The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things **Goodlife**: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention. **Responsibilities** - Proactively contribute to club sales budget utilising sales promotions and referrals campaigns - Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities - Achieving the required number of lead contacts via telephone to maximise sales opportunities - Providing sales presentations and tours to prospective members - Creating great member journeys via positive and personalised interactions - Achieving successful outcomes to enquiries - Opening and closing the club as per the club roster - Active involvement in member retention programs, inspiring members to continue their fitness journey - Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience **About you**: - Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals - The ability to solve problems, and overcome obstacles - Outstanding communication abilities - able to listen, understand, empathise and influence others - Tenacity with a natural drive to achieve individual targets and team goals - Customer focused with a desire to achieve exceptional customer outcomes **What we can offer you**: **A career in the fitness industry is a career like no other. With Goodlife Health Clubs**, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community. **In addition, we offer**: - A competitive package including base salary, super and uncapped commission - A complimentary all-access Goodlife membership - Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards” - Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines - Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards **About Fitness & Lifestyle Group**: **We are proud to be part of Fitness and Lifestyle Group** (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year. **Our Commitment to Diversity and Inclusion**: At **Fitness and Lifestyle Group **we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don’t just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work. Schedule: - Afternoon shift - Day shift - Monday to Friday - Morning shift - Night shift - Rotating roster - Shift work - Weekend availability Work Location: In person