Customer Service

2 weeks ago


Hawthorn East, Australia O'Shea Plumbing Full time

**Position: Customer Service Representative (CSR)**

**Company**: Oshea Plumbing

**Location**: Hawthorn East

**About Us**:
Oshea Plumbing has been a trusted name in the plumbing industry for over a 45 years, serving Melbourne with top-notch plumbing services. We pride ourselves on our commitment to customer satisfaction, quality workmanship, and professionalism. As we continue to grow, we are seeking a dedicated Customer Service Representative to join our team and uphold our reputation for excellence.

**Role Overview**:
As a Customer Service Representative at Oshea Plumbing, you will be the first point of contact for our valued customers. Your primary responsibility will be to ensure exceptional customer experiences by handling inquiries, scheduling appointments, and providing assistance in a friendly and efficient manner. You will play a crucial role in maintaining our reputation for outstanding service and building strong relationships with our clientele.

**Responsibilities**:

- Schedule appointments and dispatch service technicians according to customer needs and availability
- Provide accurate information about our services and availability
- Address customer concerns and resolve issues promptly and effectively
- Maintain organized records of customer interactions and service requests
- Collaborate with other team members to ensure seamless service delivery
- Assist with administrative tasks as needed to support the operations of the company

**Requirements**:

- Excellent communication skills, both verbal and written
- Strong interpersonal skills with a customer-focused mindset
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in computer skills and familiarity with office software
- Willingness to learn about plumbing services and products

**Benefits**:

- Competitive hourly wage with opportunities for advancement
- Comprehensive training program to enhance your skills and knowledge
- Supportive work environment with a close-knit team
- Opportunities for professional development and career growth

**How to Apply**:
If you are passionate about delivering exceptional customer service and want to join a dynamic team in the plumbing industry, we would love to hear from you Please submit your resume outlining your relevant experience and why you are the perfect fit for this role.

Schedule:

- 8 hour shift
- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person



  • Hawthorn East, Australia Aveed PTY LTD - Blue Saparrow Coffee Full time

    Barista, customer service, serving hot & cold beverage and foods opening and closing procedure **Job Type**: Casual Pay: $25.00 - $31.00 per hour **Benefits**: - Free drinks Schedule: - 12 hour shift - Afternoon shift - Every weekend - Morning shift - Public holidays - Rotating roster - Weekend availability Supplementary Pay: - Tips Work Location:...


  • Hawthorn East, Australia Aveed PTY LTD - Blue Saparrow Coffee Full time

    Barista, customer service, serving hot & cold beverage and foods opening and closing procedure **Job Type**: Casual Pay: $25.00 - $31.00 per hour Expected hours: 10 - 20 per week **Benefits**: - Free drinks Schedule: - 12 hour shift - Afternoon shift - Every weekend - Morning shift - Public holidays - Rotating roster - Weekend...

  • Customer Service

    1 week ago


    Hawthorn East, Australia Roof-Resto Full time

    **Job Title: Customer Service/Dispatch Representative** **Company**: Roof Resto **Location**: Hawthron East **About Us**: Roof Resto is a leading provider of roofing restoration services dedicated to ensuring the longevity and quality of roofs across our community. We pride ourselves on our commitment to customer satisfaction and the high standard of...


  • Hawthorn East, Australia Aveed PTY LTD - Blue Saparrow Coffee Full time

    Barista, customer service, serving hot & cold beverage and foods opening and closing procedure **Job Type**: Casual Pay: $25.00 - $31.00 per hour Expected hours: 10 - 20 per week **Benefits**: - Free drinks Schedule: - 12 hour shift - Afternoon shift - Every weekend - Morning shift - Public holidays - Rotating roster - Weekend...


  • Hawthorn East, Australia O'Shea Plumbing Full time

    **Customer Service Team Leader**: - Lead, inspire, and elevate the customer experience at O’Shea Plumbing._ **Location**: Melbourne, VIC **Employment Type**: Full-time **Reports to**: General Manager **About Us** At O’Shea Plumbing, we’ve been proudly serving Melbourne since 1978. We’re a family-owned business built on reliability, trust, and...


  • Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Hawthorn East, Australia Dr Drapes Curtain Clinic Full time

    Master Dry Cleaners (The Butler drycleaners) is one of Melbourne's largest family owned and operated Dry Cleaning companies.Due to expansion, we are looking for an energetic, customer focused individuals to work in our Camberwell store. To be successful in this positions you must have: - Customer service experience and confidence in face to face...

  • Gym Sales

    1 week ago


    Hawthorn East, Australia Plus Fitness Hawthorn Full time

    This is an exciting opportunity to work in a high performing Plus Fitness in a growth area of Melbourne. A Membership and Customer Service team member is required to join the team to build the membership base and keep existing members happy and healthy. We want you to feel like you're part of the Plus Fitness Family and enjoy our awesome culture. As a...


  • Hawthorn, Australia Access Health and Community Full time

    Customer Service Manager,12 Month Fixed-Term Position - Not for Profit with salary packaging benefits & work life balance - Collaborative and highly supported team environment **About Access Health & Community** With a history of 150 years and caring at our centre, our mission and commitment is to build healthier lives within our communities and to deliver...


  • Hawthorn, Australia GMT LIGHTING Full time

    **The Position**: We are looking for an enthusiastic and customer-oriented individual to fill the role of Customer Service. Your expertise in the lighting industry will be highly valued. **Key accountabilities**: - Greet and assist customers visiting our showroom. - Understand customer requirements and recommend suitable lighting. - Maintain extensive...