Customer Service

7 days ago


Hawthorn East, Australia O'Shea Plumbing Full time

**Position: Customer Service Representative (CSR)**

**Company**: Oshea Plumbing

**Location**: Hawthorn East

**About Us**:
Oshea Plumbing has been a trusted name in the plumbing industry for over a 45 years, serving Melbourne with top-notch plumbing services. We pride ourselves on our commitment to customer satisfaction, quality workmanship, and professionalism. As we continue to grow, we are seeking a dedicated Customer Service Representative to join our team and uphold our reputation for excellence.

**Role Overview**:
As a Customer Service Representative at Oshea Plumbing, you will be the first point of contact for our valued customers. Your primary responsibility will be to ensure exceptional customer experiences by handling inquiries, scheduling appointments, and providing assistance in a friendly and efficient manner. You will play a crucial role in maintaining our reputation for outstanding service and building strong relationships with our clientele.

**Responsibilities**:

- Schedule appointments and dispatch service technicians according to customer needs and availability
- Provide accurate information about our services and availability
- Address customer concerns and resolve issues promptly and effectively
- Maintain organized records of customer interactions and service requests
- Collaborate with other team members to ensure seamless service delivery
- Assist with administrative tasks as needed to support the operations of the company

**Requirements**:

- Excellent communication skills, both verbal and written
- Strong interpersonal skills with a customer-focused mindset
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in computer skills and familiarity with office software
- Willingness to learn about plumbing services and products

**Benefits**:

- Competitive hourly wage with opportunities for advancement
- Comprehensive training program to enhance your skills and knowledge
- Supportive work environment with a close-knit team
- Opportunities for professional development and career growth

**How to Apply**:
If you are passionate about delivering exceptional customer service and want to join a dynamic team in the plumbing industry, we would love to hear from you Please submit your resume outlining your relevant experience and why you are the perfect fit for this role.

Schedule:

- 8 hour shift
- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person



  • Hawthorn East, Australia Coles Group Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. **About the team** Our Coles Liquor team work across three leading...


  • Hawthorn East, Australia Coles Express Full time

    Working in retail is fast-paced, and at Coles Express for Viva Energy Retail, the rubber really hits the road. It’s not a typical 9-5, so you can easily blend life and work. And as part of a small station team, you’ll enjoy the variety and speed that offering convenience to local and on-the-move customers brings. **About the team**: Coles Express has...


  • Hawthorn East, Australia Payright Full time

    Company Description Payright is an award winning Non bank consumer lender with the vision of changing the way customers pay for their products and services. We are a young innovative and enthusiastic organisation and believe in surrounding ourselves with good people. Founded in 2016 our product is simple; we provide quick, easy payment plans that are...


  • Hawthorn, Australia Access Health and Community Full time

    Customer Service Manager,12 Month Fixed-Term Position - Not for Profit with salary packaging benefits & work life balance - Collaborative and highly supported team environment **About Access Health & Community** With a history of 150 years and caring at our centre, our mission and commitment is to build healthier lives within our communities and to deliver...


  • Hawthorn, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Gymnastics - Hawthorn 3122** - Be part of something new and exciting - Great workplace flexibility - Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly individual who enjoys working in a child friendly environment. **The Role** Our Customer Service Officers are the heart of our business...


  • Hawthorn, Australia A Collar Above Full time

    **About Us**: At **ACA Executives** **we partner up with you to find the right role that matches your skill-set, in an environment you’ll thrive in. With a growing national presence, **ACA Executives **offers tailored talent solutions to a diverse range of industries and businesses. **About the Role**: Our client is a world leader in flooring solutions,...


  • Hawthorn, Australia YMCA Recreation Full time

    Free access to gyms, recreation, and aquatics centres across the state! - Greet customers and be the face of the centre! Casual - $30.44 per hour + Super + Y Benefits (may be offered on a part - time basis as well) - Our Vision is a better tomorrow where all people can belong._ As the largest employer in fitness and recreation we have more than 5,000 staff...


  • Hawthorn, South Australia Glenferrie Dental Full time $60,000 - $80,000 per year

    Do you want to be part of life changing experiences? An exciting opportunity awaits at Glenferrie Dental to be part of our rapidly growing practice. We are a Dental Implant and Cosmetic Dental practice with a razor-sharp focus on providing best practice and best service. We are currently seeking a vibrant, confident, and mature Call Centre Customer Sales...


  • Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Hawthorn East, Australia Coles Supermarkets Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **Customer Service Manager (122960)**: Swaggle is Australia’s...