Academic Operations Lead

2 days ago

Melbourne, Australia Swinburne Open Education Full time

**Company Description**
At Up Education, our purpose is to deliver high-quality, flexible learning that equips people with the skills and confidence to succeed in a changing world. Through Swinburne Open Education, we offer fully online vocational qualifications designed to meet real industry needs and create job-ready graduates.
- Permanent, Full Time
- Fully Remote

We’re seeking an **Academic Operations Lead** to manage the operational and quality aspects of our delivery, ensuring training and assessment processes are efficient, compliant, and consistently applied across the business. This role works closely with the Training Manager and is key to embedding change, improving processes, and ensuring smooth delivery operations.

**Key responsibilities**:

- Oversee academic processes, workflows, and quality checks to ensure compliance and efficiency.
- Manage contract assessor allocations, SLAs, and maintenance of assessor qualifications and approvals.
- Monitor assessment outcomes, student feedback, and trends to identify and address issues.
- Lead validation and pre-validation activities to ensure robust assessment practices.
- Collaborate with cross-functional teams to close process gaps and improve efficiency.
- Ensure operational changes are effectively implemented and embedded.

**Qualifications** About you**:

- Strong operational or academic management experience in vocational education.
- Sound knowledge of RTO compliance requirements and quality assurance frameworks.
- Strong organisational, problem-solving, and analytical skills.
- Proven ability to implement and embed process improvements.
- Excellent communication skills and a collaborative working style.
- ** Desirable**: Certificate IV in Training and Assessment (TAE40122 or equivalent)

**Why join us?**
- Fully remote role - work from anywhere in Australia.
- Make a real impact on compliance, efficiency, and student outcomes.
- Join a supportive, collaborative, and forward-thinking organisation.

**Additional Information**
Only applicants with the right to work in Australia will be considered.**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

  • Associate Director Academic Strategy and Operations

    4 weeks ago

    Melbourne, Australia La Trobe University Full time

    Details - Associate Director Academic Strategy and Operations Associate Director Academic Strategy and Operations Apply now Job no: 569393 Work type: Fixed Term Location: Melbourne (Bundoora) Categories: Governance, Student Services, Leadership, ESMC1 - Senior leadership role supporting the Deputy Vice-Chancellor (Academic) - Work closely with senior...

  • Academic Dean

    1 week ago

    Melbourne, Victoria, Australia Private Advertiser Full time $104,000 - $130,878 per year

    Academic Dean – IBC EducationLead Academic Excellence | Shape the Future of Human and Community Services and Health Services Management EducationMelbourne CBD & Adelaide CBD Campus LocationsIBC Education is seeking an exceptional Academic Dean to lead its academic vision and build world-class, industry-focused curriculum. This is a rare opportunity for a...

  • Academic Head

    4 weeks ago

    Melbourne, Victoria, Australia Kaplan Australia Full time

    Academic Head - Enterprise Practice and AccountingJob No:KAP1968Location:MelbourneA sector-leading institute with rare status as a self-accrediting authorityGlobally recognised for world-leading excellence in international educationPermanent full-time position located in MelbourneSalary range - $110K-$115K FTE plus superWe're excited at Kaplan Business...

  • Academic Head

    4 weeks ago

    Melbourne, Victoria, Australia Kaplan Australia Full time

    Academic Head - Enterprise Practice and AccountingJob No:KAP1968Location:MelbourneA sector-leading institute with rare status as a self-accrediting authorityGlobally recognised for world-leading excellence in international educationPermanent full-time position located in MelbourneSalary range - $110K-$115K FTE plus superWe're excited at Kaplan Business...

  • Academic Head

    1 week ago

    Melbourne, Victoria, Australia Kaplan Full time $110,000 - $115,000 per year

    A sector-leading institute with rare status as a self-accrediting authorityGlobally recognised for world-leading excellence in international educationPermanent full-time position located in MelbourneSalary range - $110K-$115K FTE plus superWe're excited at Kaplan Business School to be recruiting for a Academic Head for our Enterprise Practice & Accounting...

  • Academic Head

    7 days ago

    Melbourne, Victoria, Australia Kaplan Business School Full time $110,000 - $115,000 per year

    A sector-leading institute with rare status as a self-accrediting authorityGlobally recognised for world-leading excellence in international educationPermanent full-time position located in MelbourneSalary range - $110K-$115K FTE plus superWe're excited at Kaplan Business School to be recruiting for a Academic Head for our Enterprise Practice & Accounting...

  • Director of Academics

    2 weeks ago

    Melbourne, Victoria, Australia Mannix College Full time $90,000 - $120,000 per year

    Help students thriveAt Mannix, supporting student success isn't a slogan—it's the job. We're seeking a Director of Academics & Careers to champion learning, guide career development, and enrich the intellectual life of our residential community.At universities, the size can sometimes create a gap between staff and students. At Mannix, you'll see the direct...

  • Manager, Academic Quality

    7 days ago

    Melbourne, Australia Swinburne University of Technology Full time

    Are you passionate about academic excellence and quality assurance? Do you have a knack for leading high-performing teams and driving continuous improvement? If so, we have an exciting opportunity for you. As the Manager, Academic Quality, you will play a pivotal role in ensuring the highest standards of academic quality across Swinburne University and its...

  • Academic Lead, Educational Programs

    1 week ago

    Melbourne, Victoria, Australia The University Of Melbourne Full time $180,254 - $198,584 per year

    Role type: Full-time; Continuing Faculty: Faculty of Medicine, Dentistry, and Health Sciences Department/School: Melbourne Poche Centre for Indigenous Health Salary: ​Level D - $180,254 to $198,584​ p.a. plus 17% superShape Indigenous health leadership / Develop innovative eLearning programs / Drive positive change in healthcare educationApply now to...

  • Coordinator, Academic Services and Administration

    4 days ago

    Melbourne, Australia Melbourne Institute of Technology Full time

    The purpose of this position description document is to provide you with a clear understanding of your role, and how that role fits within Melbourne Institute of Technology (MIT) as an organisation. This document provides an outline of your key areas of accountability and desired outcomes from satisfactory performance of the role. It does not provide an...