Practice Manager

2 days ago

Carlton, Australia For Health Group Full time

The Company
ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the ForHealth Group.
The Role
This is a Full Time Practice Manager role in our new clinic at Carlton. This is an exciting opportunity to build, grow and establish this new General Practice clinic, alongside the already established government funded Medicare Urgent Care Clinic. Within the General Practice clinic, this will also involve launching specialty services including Evoca Women’s Health, Skin2 and Equality Health.
As part of your day to day practice manager role, you will manage and support our employees and Health Care Professionals in this role. Reporting to the Regional Manager you will be responsible for dealing with all day-to-day operational requirements of running a professional Medical Centre and all aspects of employee management including, talent development, mentoring performance management and centre improvements, and managing the P & L’s.
The Tasks
- Running and overseeing the Urgent Care clinic and liaising with external stakeholders.
- Coordinate the build and fit out of the new General Practice Medical Centre
- Build your team by recruiting and training all staff members.
- Grow the new General Practice clinic including onboarding new doctors and implementing patient demand strategies.
- Identify, review, and troubleshoot operational issues
- Identify areas of improvement and drive change
- Monitoring practice safety and standards across the clinic
- Provide exceptional customer service
- Monitor rosters and budgets
- Ability to work within documented policies and procedures ( SOP’s)
- Liaise with various stakeholders, including the National Operations Manager, Regional Managers, and internal stakeholders within the centre
- Proven Leadership and Management experience ideally in the healthcare industry
- Qualification in Business Administration or Diploma of Practice Management preferred
- Strong organisational and time management skills
- Outstanding communication and customer service skills
- A passion for people and a personable approach

The Benefits
- 20% of dental for you and your family members
- 24/7 access to our EAP
- Uniforms provided
- Free onsite parking
- Ongoing training and support

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