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Dental Assistant/ Reception

2 weeks ago

Moonee Ponds, Australia Australian Unity Full time

With a rich 60 years of industry experience, Australian Unity Dental operates a number of fully serviced dental care centres across Victoria, including Moonee Ponds, Box Hill, Rowville, Hughesdale and Spring Street, Melbourne CBD.

**We are looking for a Part time Dental Assistant/ Receptionist to work 2 days, Thursdays and Fridays (19 hours per week). You will be based at our Moonee Ponds clinic.**

**Employee Benefits**:
We value our wonderful Dental services team and the great work they do in delivering high quality dental care for the many customers we support.

Our employees enjoy an enviable range of great benefits including:

- Competitive salary (offer above award) and generous incentives for high achievers
- Career progression, traineeship opportunities as well as ongoing training and support
- Employee Referral Program - refer your friends and family members to join us and receive $1500.00 per successful referral (Terms & Conditions apply)
- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
- Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
- Enjoy the stability and set hours within a corporate dental environment, no more late-night patients
- 14 weeks paid parental leave - equal benefit for both parents
- Bump to Baby - a support service connecting you to a team of maternal health experts, midwives, and nurses
- Discounts across the Australian Unity business including Private Health Insurance, General Insurance, Dental + more
- Uniform allowance
- Enjoy additional yearly paid Well-Being and Community leave days

**What you'll be doing**:

- Patient management; greeting and welcoming patients, answering phone enquiries, making & confirming appointments.
- Processing and managing customer accounts
- Processing payments using HICAPS (Health Industry Claims and Payments Service)
- Provision of excellent customer service in managing and resolving complaints
- Dental chair side assistance
- Disinfection and sterilisation of instruments
- Assist in stock takes, ordering, rotating, and unpacking
- Ensure high standards of infection control and compliance with all OH&S requirements
- **Clinic working hours are 7.45am - 6.15pm Monday to Friday and 7.45am - 5.30pm Saturday**

**The Things That Matter to Us**:
Above all, you will align to our Values of Bold, Warm and Honest. You will be able to develop excellent rapport with your customers, whilst assisting them to receive the best in dental care.

Does this sound like you?
- Exceptional organisational, written and verbal communication skills (essential)
- A caring and friendly personality with a strong patient focus (essential)
- Previous experience working as a Dental assistant OR a Certificate 3 in Dental assistance
- Experience working on a front office service desk/reception
- Experience using dental software programs/ Microsoft Office
- Fully vaccinated for COVID 19 COVID or able to provide a medical exemption certificate from a registered medical practitioner.

If you’re seeking a new role in Dental Services, where your career will receive the learning and career opportunities it needs to reach new heights, then look no further.
- Health insurance