Automotive Diagnostic Technical Support Assistant

1 week ago

Scoresby, Australia Endeavour Tools Full time

**About Endeavour Tools**

**About the Role**

**Our Technical Team**:
Our leading Australian heavy duty diagnostics team are looking for a motivated and curious individual to join our growing team, in an entry-level tech support role. A terrific opportunity for someone who’s passionate about automotive, and eager to gain hands-on experience, grow their skillset, and be part of a company where no two days are the same.

**Who we’re looking for**:

- A recent graduate or student in IT, Electrical, Automotive, or a related technical field
- Someone confident, speaking and writing in fluent English
- Curious and proactive, you enjoy researching and learning about new systems
- Comfortable engaging with people whether it's answering the phone or supporting a customer
- Flexibility is key in a small team - pitch in with different tasks as they come up.
- Someone who thrives in a dynamic environment with a mix of hands-on and computer-based tasks

**What you’ll be doing**:

- Providing support for automotive diagnostic tool queries (training will be provided)
- Assisting with technical documentation, vehicle research / testing, and warranty processing.
- Taking calls, managing simple admin tasks, and helping with internal process improvements
- Supporting the team with varied day-to-day activities

**What we offer**:

- On-the-job training with opportunities to learn across different areas of the business. Get experience on cutting edge diagnostic technologies, from the CanBus level upwards.
- Room to grow based on your skills and interest; whether that’s technical, customer-facing, or something else
- Plenty of onsite parking plus regular public transit service to location

We offer an above market salary for applicants with the right skillset. You must have the right to work full-time in Australia.

**Job Types**: Full-time, Permanent

Pay: $65,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Scoresby, VIC 3179: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

Expected Start Date: 26/05/2025

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