Regional Manager, Service Operations

**Vestas have released a notable position for an experienced and results driven Regional Manager of Service Operations based in Queensland or New South Wales to manage our service sites across the region.** **EVP APC > Service APAC > Service AU/NZ** The Regional Service Manager is responsible for the regional strategy and Service delivery across the two countries. He/She maintains an organisation that is fit to meet customer demands and contracted scope of Services in a highly efficient, safe, compliant way while delivering on the internal KPI´s and PPI´s as well as on committed budgets. The Regional Service Manager is in charge of employees and organisational development, advancing our work methods and safety and quality culture. He/She further supports the Service VP in providing counselling regarding market outlook, risks, and recommendations based on daily business and KPI development. Vestas Australia & New Zealand (part of Vestas Asia Pacific) is a responsible for the Sales, Installation and Service of wind farms throughout the country. We strive to be the No. 1 performing Business Unit within Vestas and we aim to make Vestas the best place to work **Responsibilities** - P&L responsible for the site and for the service delivery including people management and complex logistics - Ensure continuous development with customers addressing high order issues and ensuring full transparency - Direct line management responsibility of local field operations team. - Deliver optimized operation of Customer's assets encompassing Quality, HSE, and production performance - Deliver operational performance to meet requirements of forecast and planning. - Assessing security, operations, and maintenance activities, and employee development - Provide to field management strategic decisions, and ensure full commitment of operational team - Maximise productivity by increasing output and sales and / or reduce costs, through effective use of KPI's - Support the Service Director in the development of strategy for the Area **Qualifications** - Masters degree or bachelor or relevant on the job training - Strong commercial and engineering understanding - 10 years professional track record - Successfully operative for 10 or more years in a leadership position **Responsibilities** - Leadership skills - Safety focused mindset - Financial insight and experience with full P&L responsibility - Good business skills and a customer-focused, solution - and improvement-oriented mindset - Good coordination skills - Knowledge about contact management and maintaining budgets - Quality consciousness in your working methods - The ability to stay professional in a time-sensitive setting - The ability to motivate your team and significant communication skills - Good stakeholder management skills and a can-do attitude - Great skills with collaboration and conflict management - Thrive with planning daily work, documentation, and reporting - Proven ability to achieve customer loyalty through effective relationships and demonstration of value differentiation - Change management **What we offer** - A strong safety culture - Dynamic and fast-paced work environment - An opportunity to work with the world leader in wind energy. - The opportunity to further develop your skills and professional development. - Global career progression prospects. **Additional information** - Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing **About Vestas** Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.