Customer Vulnerability Specialist
6 days ago
You are ready to re-enter the workforce in September 2025 after a career break, either on a part-time or full-time basis
- You’re an empathetic and solutions-focused professional with experience in banking or collections
- Join our 12-week Career Comeback Program and gain access to a tailored induction, personalised Career Coaching, L&D opportunities and much more
Stepping back into your career? We’re here to support your next chapter.
If you’ve taken a career break of two years, this is your opportunity to return to meaningful work, with the structure, support and flexibility to help you succeed.
**About the Career Comeback Program**
Our 12-week Career Comeback Program is designed to support talented professionals as they re-enter the workforce. You’ll join us in a permanent role within our Risk business, with the support of a structured onboarding journey, including:
- A tailored induction and re-onboarding experience
- Dedicated Career Coaching and mentoring
- Professional development workshops to rebuild your confidence and help you thrive
- Ongoing guidance from a dedicated program manager
We also understand the importance of flexibility, whether you’re returning full-time or part-time. We offer hybrid work, with at least half your time spent connecting in the office each month, plus options for flexible start and finish times.
**About the team**
This is an exciting time to join our Group Credit Structuring - Small Business team. We partner with Small Business and Commercial Banking customers experiencing financial difficulty, offering support with care and compassion. We take the time to listen, understand vulnerability concerns, and work with our customers to find sustainable solutions; always acting with empathy, respect, and integrity.
**About the role**
**Your day-to-day could include**:
- Managing a portfolio of business customers in financial difficulty
- Leading compassionate and empathetic conversations while making balanced, pragmatic decisions
- Using your credit and risk knowledge to assess financial positions and develop solutions
- Exercising a lending delegation and partnering with stakeholders across the Group
- Handling complaints with professionalism and care
- Contributing to team initiatives to enhance customer experience and drive continuous improvement
**We’re looking for people who**:
- Have been on a career break for two years or more **(essential)**
- Hold permanent Australian working rights
- Have prior experience in banking, collections, or experience running your own business
- Understand Australian restructuring and insolvency practices (preferred)
- Are compassionate communicators who can balance empathy with commercial outcomes
- Are curious, decisive, and adaptable, with a desire to make a real impact
Ready to make your comeback? We’d love to support your return to work and help you thrive in your next chapter. To learn more about the Career Comeback Program, visit the program page.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 18/07/2025
-
Customer Relations Specialist
1 week ago
Sydney, Australia ING Group Full timeCustomer Relations Specialist **Are you passionate about helping those in need?** **Make your mark in our Specialised Care Team!** We have an exciting opportunity for a **Customer Relations Specialist,** who will be helping our customers "Do their thing" by providing vital support to our Contact Centre. Are you ready to make a real difference to people's...
-
Control Manager Vulnerability Management
6 days ago
Sydney, Australia Commonwealth Bank Full time**Control Manager Vulnerability Management** - **_You are _**_a cybersecurity risk and control professional with a background in Vulnerability Management control design and implementation _ - **_We are one _**_of the best and most advanced Cyber Security teams in Australia _ - **_Together we can _**_build the Cyber Controls Chapter Area and contribute to...
-
Product Owner
2 days ago
Sydney, Australia Commonwealth Bank of Australia Full timeProduct Owner - Vulnerability & Secure Configuration Management **Product Owner - Vulnerability & Secure Configuration Management** - **You are a problem solver with a background in product ownership within cyber security.**: - **We are one of the best and most advanced cyber security teams in Australia.**: - **Together we can contribute to protecting the...
-
Sydney, New South Wales, Australia Amazon Full time $120,000 - $180,000 per yearAmazon is seeking for a Senior Security Engineer to join the Vulnerability Management and Remediation team in Sydney, Australia. The VMR team is responsible for the discovery, assessment, triage, and remediation of vulnerabilities across Amazon. We are data-driven, set big goals, and are always challenging ourselves and each other to identify better...
-
Product Owner
4 days ago
Sydney, Australia Commonwealth Bank Full time**Product Owner - Vulnerability & Secure Configuration Management** - **You are a problem solver with a background in product ownership within cyber security.**: - **We are one of the best and most advanced cyber security teams in Australia.**: - **Together we can contribute to protecting the Group, customers and community.** **Your business**: The...
-
Sydney, New South Wales, Australia Amazon Full time $120,000 - $180,000 per yearEmbark on a Mission to Fortify Amazon's Defenses as a Security Engineer I with the Vulnerability Management & Remediation Operations teamAmazon Security is seeking an experienced and innovative Security Engineer to join our Vulnerability Management and Remediation Operations (VMRO) team in Sydney, Australia. The VMRO team is responsible for discovering,...
-
Sydney, New South Wales, Australia Amazon Full time $100,000 - $180,000 per yearEmbark on a Mission to Fortify Amazon's Defenses as a Security Engineer with the Vulnerability Management & Remediation Operations teamAmazon Security is seeking an experienced and innovative Security Engineer to join our Vulnerability Management and Remediation Operations (VMRO) team in Sydney, Australia. The VMRO team is responsible for discovering,...
-
Sydney, New South Wales, Australia Amazon Web Services Full time $120,000 - $180,000 per yearDESCRIPTIONEmbark on a Mission to Fortify Amazon's Defenses as a Security Engineer with the Vulnerability Management & Remediation Operations team Amazon Security is seeking an experienced and innovative Security Engineer to join our Vulnerability Management and Remediation Operations (VMRO) team in Sydney, Australia. The VMRO team is responsible for...
-
Cyber Data and Vulnerability Governance Lead
1 week ago
Sydney, Australia QBE Insurance Group Full timeTime Type: Full time Worker Type: Employee - **Sydney or Melbourne - Hybrid (WFH & Office)** - **Type: Permanent, full time** - **Happy to talk flexible working** - Click here to discover what it’s like to be part of QBE Group. **The Opportunity** **Your new role** - Lead the divisional information security Data and Governance team, including...
-
Sydney, New South Wales, Australia Amazon Full time $150,000 - $200,000 per yearDescriptionEmbark on a Mission to Fortify Amazon's Defenses as a Security Engineer with the Vulnerability Management & Remediation Operations teamAmazon Security is seeking an experienced and innovative Security Engineer to join our Vulnerability Management and Remediation Operations (VMRO) team in Sydney, Australia. The VMRO team is responsible for...
