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Home Care Business Relationship Lead

2 weeks ago

Adelaide Region SA, Australia Healthcare Australia Full time

Full time, Hybrid role - 2 days working from home
- Unley, South Australia Location
- Looking to establish your career with a Leading Home Care Provider

Healthcare Australia (HCA) are currently looking for a
**Business Relationship Lead** to become a valued member of our
**Home Care team** in Unley, South Australia.

HCA provides leading aged care support services throughout Australia through Aged Care Government Funding and self-funded individuals. Our goal is to provide the best quality support and care based on the Client’s lifestyle and needs.

**The Benefits**:
We believe in making sure our team have a work life balance and are fully equipped for their role requirements. Therefore we offer a number of opportunities to maximise your experience at HCA.
- Hybrid role - 2 days’ working from home
- Travel reimbursed per kilometre
- Ongoing training and support within your role
- Access to a Virtual Wellness program
- 3 funded Employee Assistance Program sessions
- Happy Birthday to you The day off on your birthday each year
- Future career opportunities with an expanding national organisation

**About the role**:
To source and secure new business through the successful delivery of Business Development Initiatives and, to build HCA’s customer base and market share within the disability sector and home care.

The position will work with the State Manager and Marketing Manager to develop and implement growth strategies and engagement approaches, that lead to the pursuit and conversion of quality leads and pathway to service delivery. This position will be responsible for leading the development and implementation of a State Business Development and Engagement Plan.

**Responsibilities**:

- Promote HCA and attract new referrers and customers to HCA
- Work with the Marketing Manager to plan and develop collateral and campaigns
- Build HCA customer base and market share with sustainable new business
- Leverage HCA potential to meet market demand
- Develop and Cultivate HCA existing and prospective relationships that are based on trust, shared experience and customer outcomes.
- Work collaboratively with the State Team to deliver an excellent customer experience and ensure consistent messaging that is engaging and leads to greater attraction

**About you**:

- Minimum 1-2 years’ experience in business development or similar role
- A Care Coordinator looking to further your career Aged Care
- Flexible to travel for work purposes
- Hold current or willing to obtain Police check (within last 6 months)
- Fully vaccinated against Covid-19 and Influenza
- Emotionally intelligent and an ability to emphasis with customers and respond to their ever-changing needs.
- Ability to calmly perform in high pressure situations
- Determined to perform, exceed targets and execute commercial concepts
- Excellent communication and customer service skills

Are you looking to join a market leader and contribute towards delivering the highest level of Homecare services in Australia? If yes, then HCA is the right Employer for you. We are a people-centric business with our core values being the heart and soul of all that we do. If
**you want to be a part of a team that are passionate about Aged Care **then