Personal Assistant and Administration Assistant

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Permanent position**:

- ** Full time (80 hours per fortnight + monthly ADOs)**:

- ** Managers and Administrative Worker Grade 3 Level 1 (HS3)**:

- ** Located at The Alfred**:

- ** Great staff benefits**

**The Department**

The Alfred hospital Intensive Care Unit is one of Australia's leading Intensive Care Units, admitting approximately 3,000 patients per annum. The Alfred ICU employs over 40 full-time ICU Consultants, over 60 medical staff members, and over 600 nurses making it the largest ICU workforce in Australia. As a consequence, there is a deep commitment to ensuring staff wellbeing, and providing opportunities for professional growth and development.

It is a university attached quaternary referral centre, providing State Services for heart & lung transplantation (including pediatric lung transplantation), artificial heart technology, burns and hyperbaric medicine. It also provides Victoria’s Adult Cystic Fibrosis and Pulmonary Hypertension services.

**The Role**

The Personal Assistant (PA) will provide critical administrative and operational support to the three Nurse Managers within the Intensive Care and Hyperbaric Unit and larger team where required. This role demands exceptional organisational skills, the ability to multitask effectively in a high-pressure, fast-paced environment, and a strong understanding of healthcare systems and processes.

The PA plays a key role in managing the front desk and performing various administrative tasks to ensure the smooth operation of the ICU office. The PA is the first point of contact for visitors, clients, and staff. The role involves greeting visitors, answering phone calls, scheduling appointments, and performing clerical duties to support the office team.

**Skills and Experience Required**
- Excellent time management and organisational skills.
- Strong communication skills, both written and verbal.
- Ability to handle sensitive information with professionalism and maintain confidentiality.
- Proficiency with office software (e.g., Microsoft Office Suite, healthcare management systems).
- Adaptability to rapidly changing priorities in a fast-paced, high-stakes environment.
- Strong problem-solving abilities, with a focus on practical, immediate solutions.
- Robust strategic thinking with the ability to anticipate future needs and plan effectively.
- Ability to work independently to meet timelines.
- Demonstrate strong initiative and proactive skills.
- Facilitate and implement process improvement.
- Demonstrate strong interpersonal skills.

**Staff Benefits**
- Salary packaging & novated leasing through Maxxia
- Flexible health insurance coverage through HCF Health Insurance
- Onsite car & bike parking opportunities, deducted pre-tax
- Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
- Childcare services at The Alfred managed by KU Children’s Services

**Applications close 11pm AEDT, Sunday 16th March 2025.**

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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