Current jobs related to Chief Customer - Brisbane - Dean & Ling Executive
-
Chief Customer
2 weeks ago
Brisbane, Queensland, Australia Dean & Ling Executive Full timeProvide expert advice and lead strategically whilst being the "voice of the customer" internally in shaping outstanding outcomes for all stakeholders.With 4.64 million people currently living in Queensland and more than 200,000 of those residents working in the construction sector, the Queensland Building and Construction Commission has an important task in...
-
Chief Analyst
2 days ago
Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full timeAs Chief Analyst you will work closely with the Project Executive Director to link multi-agency data to provide Government with comprehensive, system-wide information on how young people interact with multiple justice and human services agencies over time. The Chief Analyst will formalise counting rules, ascertaining general and agency-specific data and...
-
Chief Service Delivery Officer
1 week ago
Brisbane, Australia Wattsnext group Full timeMultinail Multinail is a family own and run business that was established in 1979. Since then they have grown significantly and they now locally design and manufacture metal connectors and machinery, providing their customer with a leading software technology and the best support and service in the industry. As they continue to grow and refine their...
-
Chief Service Delivery Officer
1 week ago
Brisbane, Queensland, Australia Wattsnext Group Full timeMultinailMultinail is a family own and run business that was established in 1979. Since then they have grown significantly and they now locally design and manufacture metal connectors and machinery, providing their customer with a leading software technology and the best support and service in the industry.As they continue to grow and refine their services,...
-
Brisbane, Queensland, Australia Australia Zoo Full timeThis position works closely with the Chief Marketing Officer to ensure the smooth functioning of all their daily activities and to ensure a customer-focused, responsive and professional service is provided at all times.Australia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of...
-
Chief Marketing Officer
2 weeks ago
Brisbane, Australia Six Degrees Executive Full timeLocation: - Brisbane- Job Type: - Permanent- Salary: - $250000 - $300000 per annum- Contact: - Georgie Keating- Six Degrees Executive are thrilled to be the exclusive recruitment partner for this consumer brands powerhouse, as they seek a Chief Marketing Officer to join them. _ - The Chief Marketing Officer will join an already established but evolving...
-
Chief Technology Strategist
2 weeks ago
Brisbane, Queensland, Australia Bebeestrategist Full timeTransform Your Career as a Chief Technology StrategistWe are seeking a visionary and experienced leader to drive our technology direction. As a key member of our Senior Management Team, you will be responsible for defining and executing the company's technical strategy.Key Responsibilities:Technical VisionDevelop and maintain the overall technical vision,...
-
Chief Strategy Officer
2 weeks ago
Brisbane, Queensland, Australia beBeeStrategic Full time $160,000 - $210,000Job SummaryThis role is a key appointment in the Senior Leadership Team, with a focus on contributing to the strategic direction of the organization.The Chief Customer and Strategy Officer will lead the team to deliver strategy and portfolio management, provide data-driven insights, and communicate effectively with stakeholders.Provide executive leadership...
-
Chief Commercial Officer
7 days ago
Brisbane, Queensland, Australia beBeeCommercial Full time $180,000 - $220,000Job Title: Chief Commercial OfficerOverview:We are seeking a seasoned professional to drive revenue growth and strategic partnerships as our Chief Commercial Officer. This role will play a crucial part in shaping our commercial strategy, identifying opportunities for expansion, and developing innovative products and services.Key Responsibilities:Lead the...
-
Chief Information
3 weeks ago
Brisbane, Queensland, Australia Talent Divers Full timeGet AI-powered advice on this job and more exclusive features.Talent Divers has been exclusively retained by Bolton Clarke to appoint a Chief Information & Technology Officer (CITO).The OrganisationBolton Clarke is Australia's largest independent not-for-profit provider of aged care, retirement living, and home & community support. With a proud 140-year...
Chief Customer
3 weeks ago
Provide expert advice and lead strategically whilst being the "voice of the customer" internally in shaping outstanding outcomes for all stakeholders.
With 4.64 million people currently living in Queensland and more than 200,000 of those residents working in the construction sector, the Queensland Building and Construction Commission has an important task in serving their customers, contributing to the growth of the Queensland economy and regulating the industry. As a regulator that builds trust and confidence in all that they do, the QBCC is led by the Commissioner and governed by a Board consisting of skilled expert staff who work hard to meet the needs of industry participants and the community.
As a member of the Senior Leadership Team, the Chief Customer and Strategy Officer works closely with the Chief Executive Officer and Commissioner and colleagues, to collectively contribute and guide QBCC’s strategic direction, providing robust and influential advice and being The Voice of the Customer to strategically shape organisational outcomes. The role leads the Customer and Strategy division to deliver strategy and portfolio management; provide robust and influential data and customer insights across the portfolio; and provides pivotal communications and government relations functions.
**Key responsibilities will include**:
Provide executive leadership to the Board, Commissioner and colleagues to develop QBCC’s strategic vision, direction and culture.
Build enterprise capability to deliver strategic initiatives, including the QBCC’s Governance Review, providing expert advice, performance monitoring and program management services.
Drive continuous improvement and encourage the development of effective and innovative initiatives across the commission through business intelligence and customer insights.
Improve the experience of customers and stakeholders when dealing with QBCC and to provide risk-based, data-driven regulatory practice.
Lead the development and implementation of an enterprise business intelligence strategy to deliver analysis and insights on issues impacting the organisation and industry.
Champion the improvement of organisational performance through the analysis and sharing of business intelligence that enables innovation and improvement towards achieving strategic priorities.
Lead the communication functions to deliver innovative, proactive communication and media services by taking a strategic, enterprise view.
Develop and sustain relationships with relevant internal and external customers, stakeholders and organisations to develop policy positions, share intelligence and deliver complementary capacity building in priority areas.
Lead and strategically govern the Customer and Strategy Division to ensure the effective and accurate provision of services and inspire a workplace culture that empowers people to perform to their full potential.
You will possess exceptional leadership skills and can clearly develop and translate the Commission’s objectives, policies, plans to internal and external stakeholders. Your strong sense of judgement, strong business acumen and astute decision-making skills along with a strong service ethos are imperative to the success of this role.
You are an outstanding leader, who has analytical capacity, intuitive risk awareness and decisiveness to develop innovative strategies, plans and projects to achieve priorities within strict timeframes. It is a given that you will have exceptional interpersonal and communication skills along with relevant tertiary professional qualifications. Finally, it goes without saying that you will be skilled in inspiring individuals and teams in the pursuit of community excellence.
