Manager, Business Controls

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive - it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

**In this 12 months fixed term** role as **Manager, Business Control - GRC System**, you’ll support the design and implementation of ING Australia’s local Governance, Risk & Compliance (GRC) system. You’ll be working with Business Control Office for Chief Operating Office along with the Risk Excellence team and provide key input into the Bank’s Risk Transformation program; along with stakeholders, to ensure the efficient delivery of future-proof GRC solution underpinning the risk and compliance framework within ING Australia.

Ready to make an impact?

**What you’ll do**
- Support the end-to-end cycle of GRC solution implementation through the design, implementation, user acceptance and knowledge transfer delivery phases
- Consult on and provide input to the detailed requirements for GRC capability essential and relevant for Line 1 Risk tasks and prioritisation of those requirements
- Co-ordinate and align on the GRC capability design and feasibility with other Line 1 and Line 2 Risk teams, project team and implementation partner
- Validate the GRC solution capability meets the needs of Line 1 Risk and provide feedback throughout delivery sprints and showcases
- Support the analysis, preparation, validation and quality assurance of risk, controls, issues and other GRC data elements as part of data migration
- Participate in user acceptance testing (UAT) and ensure the readiness of GRC solution for transition to business as usual (BAU)
- Support the overall change driven by new GRC implementation by identifying, contributing to and co-ordinating the required people, process and other system changes within the Line 1 Risk remit
- Contribute and co-ordinate the necessary capability uplift and GRC solution changes post BAU transition including training of BCO COO & COO teams on the system
- Deliver other Risk Excellence Program initiatives as required

**What we’re looking for**
- Relevant experience in Line 1 Risk function in banking or financial services, ensuring efficient risk management and controls design working closely with lines of business, business functions and Line 2 risk teams with solid GRC solution capability awareness and understanding
- 10+ years of relevant experience in a Retail Banking environment with sound knowledge of banking products and operation functions & processes
- Someone who has taken part in GRC solution implementation or GRC capability uplift projects (highly advantageous)
- Well-developed analytical and pragmatic approach to problem solving and decision making and ability to work in a high paced environment with sound analytical skills and the ability to make decisions based on data
- Ability to be adaptable to changing needs and priorities as they arise with excellent communication skills, exceptional stakeholder management skills with the ability to negotiate with all levels of management; make recommendations and implement change
- Ability to work effectively in a fast paced, diverse team-based environment as well as autonomously
- Exceptional MS Office skills, including Excel, Word, PowerPoint with excellent communication skills both written and oral, work planning and organisational skills - possessing the ability to develop and present
- Advanced stakeholder management and influencing skills across a range of levels of senior management

**What’s in it for you?**
- Drop everything and learn with over 16,000 professional and personal development courses to choose from
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on approved sustainability activity

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive - it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

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