Accident & Health Claims Examiner

1 week ago

Sydney, Australia Combined Insurance Full time

Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**

The primary purpose of this role is to produce a high-quality work product on Accident & Health or Combined Insurance claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds.

**Your Responsibilities**
- Manage a portfolio of claims for Accident & Health and /or Combined Insurance claims as allocated and assist processing other Retail claims as required.
- Assess claims in accordance with Chubb’s service level and quality requirements and the General Insurance Code of Practice. This includes determining coverage, reserving within timeframes, making payments, responding to customer queries, providing updates, and requesting additional information as needed to manage a claim.
- Communication by telephone and written correspondence to brokers, claimants and others as required.
- Take part in Claim Department and companywide training as required.
- Respond to enquiries and escalations of matters from underwriters, brokers and customers, and work with underwriters, the Compliance Department and other departments of the company as needed.
- Where applicable, review income replacement claims for payment of periodic benefits at lodgement stage and at key points in the claim cycle and develop strategies for claim management and successful return to work of the claimant where possible.
- Participate in claims meetings with internal and external stakeholders as required.
- Manage Emergency Assistance cases end to end as allocated.
- Facilitate payment of claims costs and service provider fees including reconciliation and liaison with Chubb Business Services overseas and the service providers.
- Provide advice, instructions and coaching to Chubb Business Services overseas and outsourced service providers as required on claims within delegated authority limit.
- Monitor performance and processes of service providers to make recommendations in respect of process and contract compliance, escalating breaches to Claims Management.
- Assist in daily payment, audit, and other administrative tasks as required.
- General assistance within the Claims Department and adoption of other duties in response to altered business needs and staff changes.

  • Accident & Health Claims Examiner

    1 week ago

    Sydney, Australia Chubb Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...

  • Accident & Health Claims Specialist

    4 days ago

    Sydney, Australia Combined Insurance Full time

    **Your Role** The primary purpose of this role is to produce a high-quality work product on Accident & Health or Combined Insurance claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds. **Your Responsibilities**: - Manage a portfolio of...

  • Accident & Health Claims Specialist

    4 days ago

    Sydney, Australia Chubb Full time

    **Your Role** The primary purpose of this role is to produce a high-quality work product on Accident & Health or Combined Insurance claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds. **Your Responsibilities**: - Manage a portfolio of...

  • Claims Consultant

    4 days ago

    Sydney, Australia Gallagher Bassett Full time

    **Introduction** Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of...

  • Account Manager

    6 days ago

    Sydney, Australia DWF Full time

    Why join us?: DWF is currently in our growth mode! Which means it is the perfect time to accelerate your career with us. We have recently acquired Proclaim (an insurance company), and we are looking for a dedicated Claims Account Manager in our Accident & Health department. This role will be based in Sydney CBD on a full-time basis. You will make efficient...

  • Brand, Marketing

    2 weeks ago

    Sydney, Australia AMP Limited Full time

    **AMP Foundation Brand, Marketing and Communications Manager AMP Foundation (AMPF) is the philanthropic arm of AMP and was established in 1992. We are one of Australia’s largest, independently funded corporate foundations and since inception, we have donated more than $105 million to the community. Although a self-funding, separate legal entity from AMP...

  • Property Claims Examiner

    6 days ago

    Sydney, Australia Chubb INA Holdings Inc. Full time

    Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb Australia is currently experiencing a period of...

  • Growth Analytics Manager, Amp Bank Go

    2 weeks ago

    Sydney, Australia AMP Limited Full time

    **Help people create their tomorrow, while you create yours** We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 175...

  • Accident & Health - Account Executive

    1 week ago

    Sydney, Australia Marsh McLennan Full time

    Accident & Health - Account Executive **Company**: Marsh **Description**: We have an exciting position available within the **Mercer Marsh Benefits** Accident & Health team in which you could actively contribute towards the retention and growth of our national and international client portfolio. It would suit either as a development role or a returning...

  • Financial Lines Claims Examiner

    4 days ago

    Sydney, Australia Chubb INA Holdings Inc. Full time

    Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb Australia is currently experiencing a period of...