Administrative & Customer Service Specialist

1 week ago

Rochedale, Australia Brisbane Plant Nursery Full time

**About Brisbane Plant Nursery**:
Brisbane Plant Nursery is Australia's largest online plant nursery. We deliver over 600+ Specie of plants Australia-wide to wholesale and retail customers.

**Job Overview**:
**Responsibilities**:

- Efficiently handle incoming calls (work phone will be provided), ensuring customer queries are addressed and routed to appropriate departments if necessary.
- Aid in the ordering process, ensuring timely and correct fulfillment.
- Schedule deliveries, pick-ups, and other related appointments.
- Engage in assorted administrative duties, including maintaining records and basic data entry.
- Collaborate with internal teams to ensure smooth and seamless operations.

**Qualifications**:

- Prior experience in an administrative or customer service role.
- Effective communication skills, both written and verbal.
- Ability to multitask and maintain strong organizational habits.
- Familiarity with Microsoft Office Suite; experience with CRM systems is a plus.
- **Shopify** experience isn't mandatory but will be **highly regarded**.
- An independent work ethic, suitable for a remote working environment.

**Benefits**:

- Competitive remuneration.
- The convenience of a work-from-home setup.
- Opportunity to be a part of a thriving business and passionate team.
- Potential for skill development and growth within the company.

**Application Process**:
We are commencing interviews immediately, so don’t delay in reaching out. Brisbane Plant Nursery is proud to be an equal opportunity employer and encourages all qualified individuals to apply.

**Job Types**: Full-time, Subcontract

**Salary**: $43,924.02 - $77,121.88 per year

**Benefits**:

- Employee discount
- Work from home

Schedule:

- 10 hour shift
- 8 hour shift

Application Question(s):

- Do you have experience with Shopify?
- What is your expected salary or hourly rate?

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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