Call Centre Consultant

2 weeks ago

Gold Coast, Australia HAYS Full time

Opportunity to support and service your community - commencing late November
**Your new company**
You will be working for Hays at the City of Gold Coast, Located at either the Bundall or Nerang site. This is a great opportunity to work with the City supporting and servicing the community. Highly experienced Call Centre Consultants are required to work within a large team on a 6 month contract with the possibility of converting to a direct employee after 3 months. An exciting opportunity to be based at the City of Gold Coast and experience what it’s like to work in the second largest Council in Australia.

**Your new role**

**What you'll need to succeed**
To be considered for this role you will have and be able to demonstrate:

- At least 18 months inbound call centre experience
- Typing speed of at least 40 wpm with good accuracy
- Strong communication skills, both written and verbal
- Ability to work between 7am - 6pm Monday - Friday on a rotating roster basis (rosters published 4 weeks in advance)
- Able to attend a virtual assessment centre

**What you'll get in return**
You will be given 4 weeks classroom training and post-training support. You will benefit from a medium term contract for 6 months, Hays and the City of Gold Coast work closely to deliver a supportive coaching and support structure with the intention to transition top performers to City employment after an initial period of 3 months. You will join a friendly, supportive team and receive $30.50 per hour plus super.

**What you need to do now**

**LHS 297508** #2715181

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