Associate Demand Manager

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

The Opportunity

Cochlear has an opportunity for a full time Associate Demand Manager based in our Macquarie, Sydney office. In this role, the successful Associate Demand Manager will forecast demand, develop demand plans, and manage inventory efficiently for the APAC & CLASA organization, ensuring customer needs are met and optimising supply chain processes.

Responsibilities include:

- Develop and maintain demand forecasts based on historical data, market trends, business intelligence and financial targets.
- Collaborate with sales, marketing, and supply chain teams to understand market dynamics and customer demand drivers.
- Monitor and analyse demand patterns, identifying opportunities and risks to optimize inventory levels.
- Lead cross-functional meetings to review demand forecasts, inventory levels, and supply chain performance for both the short term and long-term horizons.
- Develop and maintain key performance indicators (KPIs) to measure demand planning effectiveness and drive continuous improvement.
- Continuously improve demand management review (DMR) process to enhance forecast accuracy and responsiveness.
- Provide user training, user support and documentation when required.
- Assist the APAC Logistics function with identifying opportunities and inefficiencies within the existing supply chain processes.

What makes this opportunity unique?

About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Essential:

- Relevant tertiary qualifications in Business, APICS Supply Chain or Demand Management or equivalent; or a minimum of 3 years of relevant experience in a medical device environment.
- Extensive exposure to Supply Chain or Demand Management processes within a distribution environment
- Knowledge of Oracle and SAP Business Intelligence solution.

Desired:

- Knowledge of process improvement techniques and/or Lean Manufacturing principles.
- Advance knowledge of data interrogation/query design and reporting techniques.
- Experience in project management.
- Advanced understanding of principles governing Supply Chain Management.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.