Donor Services Nursing Assistant

Permanent, part time opportunity - 60 hours per fortnight

Varied shifts across a rotating roster - Monday to Sunday

Located at Chatswood Donor Centre, NSW

This is your opportunity to find a life-giving purpose

**As an organisation our purpose is simple**: to give life. It’s at the centre of everything we do. As part of the Lifeblood team, you’ll have the opportunity to contribute to this life-giving purpose and grow your career. We’re committed to ensuring you have the ability to innovate, learn new skills, and embrace new challenges - all while making a difference in the lives of countless others.

Lifeblood has an inspiring opportunity for you

Our Chatswood Donor Centre is seeking a Donor Services Nursing Assistant (Phlebotomist) who has fantastic customer-facing experience and a genuine passion to deliver an exceptional service to our Donors. As a Nursing Assistant, you will support our Donors through their donation process, while working collaboratively to achieve collection targets. A day in the Centre, could see you:
Greet and interview potential Donors to understand their eligibility and suitability to donate

Complete routine blood pressure and haemoglobin tests

Set up machines, various tubing and collection bags

Insert and remove needles safely to collect whole blood, plasma, and platelets

Monitor Donors post-donation and assist them to rebook for their next donation

Our paid and flexible self
- paced training program has a balance between on-the-job practice, and online class schedules to ensure that you are well supported. Besides having a real passion to deliver an amazing donor experience, you’ll need to be able to:
Occasionally lift between 9-22.7kgs

Frequently stand, walk and bend to set up and pack down machines and blood products

Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday

Thrive in a diverse culture that cares for your wellbeing

At Lifeblood, we welcome different perspectives and backgrounds and we’re proud to foster an environment where people can come together to achieve their very best. That’s why we don’t believe in one-size-fits-all - especially when it comes to your wellbeing. Every employee is unique and we’ve developed a range of initiatives to look after the varying needs of all our people. As part of the Lifeblood team you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

Next steps

If selected, you’ll be required to complete a number of background checks — don’t worry, we’ll help you through this process.

Our facilities are Covid-19 safe places

Click here to learn how we're protecting donors, volunteers, patients and our people.

We encourage all of our employees to be vaccinated against Covid-19 and a number of states have mandated that Lifeblood employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements, or have the appropriate medical exemption information available.

About the Role
The Donor Services Nursing Assistant (DSNA) role is focused on maximising our Donor’s generosity and providing a great donor experience. Your role is to effectively and efficiently support the various stages of donor contact and support activities, whilst at the same time adhering to the strict regulations that govern the collection and production of blood and blood products.

This role assesses donor eligibility as well as inserting and removing needles to collect blood donations. It continually looks for ways to optimise work processes, actively learning and adapting approaches to achieve great outcomes. Always acting with a sense of urgency, high energy and enthusiasm with the ability to relate openly and comfortably with everyone.
Key Role Information

Role Title

Donor Services Nursing Assistant (DSNA)

Role Reports To

Donor Centre Manager

Division and Team

Donor Services

Direct Reports

No

The key focus for the Donor Services team is on maximising the Donor’s generosity and providing a great donor experience. The key role of any Centre is to effectively and efficiently take our donors through the donation process, whilst at the same time adhering to the strict regulations that govern the collection and production of blood and blood products. The primary relationships are with our Donors and with the Centre team; thereby making communication and interpersonal skills essential to all roles in a Donor Centre.

This role is part of a professional team and will be supported by Enrolled Nurses (ENs) to whom a DSNA can hand over tasks requiring nursing experience. They can also escalate issues to the Registered Nurse (RN) on duty for help and clinical advice. The RN provides clinical leadership and advice to all team members involved in the donation process.
Work Health, Safety & Wellbeing
In this role y