Head of Commercial

**Work type**: Permanent Full time
**Location**: NSW- Sydney CBD, VIC- Melbourne CBD

**“#LI-DNI”**
- **Come and join Australia’s #1 Business Banking and be part of a winning culture and team**:

- **Utilise your business acumen in this diverse leadership role**:

- **Make a genuine difference through the work you and your team deliver**

NAB is Australia’s leading business bank with a team of over 4,900 business specialists across the country. You will be joining a supportive and high performing team dedicated to making banking simpler for our customers.

You will be joining our Business Lending Product team who deliver lending solutions for small and medium-sized across Australia. Are you ready to join the #1 Business Bank team in Australia and make a real difference?

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

**The role**:
In your role as Head of Commercial & Specialised Lending, you will play a key role in delivering commercial and specialised lending solutions that support our Metro, Regional & Agri and Corporate Segment. Specifically, this role will focus on Business Lending Term products (Business Market Loans, Commercial Loans) and off-sale products as well solutions addressing key industry growth verticals for NAB, in partnership with key stakeholders across the bank.

Some key responsibilities include but are not limited to:

- Product strategy, management and development of financial and non-financial products including the risk/control environment.
- Profitable growth accountabilities (P&L management and optimisation) and Product CVP/Competitive Position/product features
- Product, process and fee simplification and optimisation
- Portfolio performance and drivers including quality of book health
- End to end risk and control environment, as well as remediation.
- Go to Market of Product and Service propositions
- Process and policy simplification and strengthening customer and colleague experience (NPS, VOC, Complaints)
- Underlying product system accountability
- Sales and service digitisation or seamless banker experience
- Customer lifecycle management, acquisition (lead generation and conversion, funnel optimisation/fall out), Time to Yes, Time to Fund, in life engagement and retention i.e. reduced refi, utilisation rates/draw downs.
- Segment engagement and alignment.

**What you will bring**:

- Deep expertise in Business Lending, with preferred expertise in Commercial or Term Lending solutions.
- Proven experience in managing and driving stand out results in a product and P&L.
- Proven risk management leadership and building strong end to end product control environments.
- Proven experience in delivering strategic initiatives, digitisation and transformation that positively change and drive business performance in a sustainable and safe manner.
- Strong customer and colleague advocacy and ability to influence and build enterprise relationship
- Strong people leadership experience building and leading high-performing, cross-functional teams.

Does this sound like the role for you?

**A diverse and inclusive workplace works better for everyone.**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**More focus on you**

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

**To be eligible to apply, you must have Australian or New Zealand citizenship **or Australian permanent residency status.**

Please note unsolicited CVs from agencies will not be accepted.