Customer Service Consultant

4 days ago

Canning Vale, Australia Stratco Full time

We are looking for someone who is passionate about exceptional customer service, thrives in a fast-paced environment and enjoys providing support and solutions. This is a fantastic opportunity for a motivated professional to join a market leader and build a career within a growing national and international company.

This is a **full-time position**, including **weekend work across a rotating roster**. Based in **Canning Vale**, you will be provided with support and product training so you can succeed in the role

**ABOUT STRATCO**

Stratco is an Australian-owned innovator, manufacturer and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

**RESPONSIBILITIES**
- Taking sales orders and accurately entering customer orders
- Regular communication and interaction with other Stratco team members including store managers
- Liaising with manufacturing, retail and dispatch teams on product assembly and delivery
- Participate in regular product and sales training

**ABOUT YOU**
- Previous experience in customer service or internal sales
- Strong customer focus with a sense of urgency to achieve results
- Highly developed interpersonal and communication skills
- Ability to multi-task and work in a fast-paced environment
- Excellent data entry skills
- Previous experience in a busy call centre would be very favourably looked upon
- Flexibility to work alternate weekends (Saturdays/Sundays) which will include weekend loadings/penalty rates

**REWARDS & BENEFITS**

Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

**OUR EVP**

At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.

Safety is paramount, and we take every measure to ensure our team members** ‘Return Home Safe’.

  • Customer Service Consultant

    2 days ago

    Canning Vale, Australia New Start Full time

    We are looking for enthusiastic **Customer Care Consultants **to join our customer care team based in **Canning Vale, Perth **to provide an outstanding level of service to our largest mining customer. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Australia ARRA GROUP Full time

    **ABOUT ARRA** Arra Group is a local WA company that engages with leading oil and gas/mining companies to provide our employees with opportunities that support a great lifestyle. We work in the space of Oil& Gas, Mining, Rail, Civil Construction, Health and Defence. **ABOUT THE ROLE** We are looking for enthusiastic **Customer Care Consultants **to join...

  • Customer Care Consultant

    1 week ago

    Canning Vale, Western Australia Blackwoods Full time $60,000 - $80,000 per year

    Blackwoods is seeking a Customer Care Consultant for Rio Tinto to join our Mega Mining business team. This full-time role involves delivering exceptional service to Blackwood's largest client and will be based at our Canning Vale, WA office.Your day-to-day responsibilities:Handle phone and email inquiries, aiming for first-contact resolution and customer...

  • Indigenous Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia Indigenous Workstars Full time

    Due to exciting growth in the business, we are looking for an enthusiastic **Customer Care Consultant **to join our customer service team based in **Canning Vale WA **to provide an exceptional level of service to our growing customer base. **Your key responsibilities include, but not limited to**: - Inform customers of new product range and services where...

  • Customer Service Officer

    2 days ago

    Canning Vale, Australia Elgas LIMITED Full time

    Elgas LIMITED **Customer Service Officer** Canningvale (WA), Australia | req9248 **What you will enjoy doing** - You will manage all administrative aspects of customer transactions, including but not limited to; filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions - You will be the main point of contact...

  • Customer Care Consultant

    2 weeks ago

    Canning Vale, Western Australia Blackwoods Full time $60,000 - $80,000 per year

    Base salary with employee benefits, incentives, discounts, shares & moreSupportive management & team, with great work/life balance (no weekends)Join an iconic Wesfarmers business, leaders in Industrial & Safety suppliesYOUR OPPORTUNITYWe're on the lookout for a full time Customer Care Consultant to join our vibrant Trade Store team in Canning Vale WAIf...

  • Customer Service

    7 days ago

    Canning Vale, Australia New Start Australia Full time

    **Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...

  • Customer Care Consultant

    1 week ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...

  • Customer Care Consultant

    1 week ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities will include but are not limited...

  • Customer Service Consultant

    2 days ago

    Canning Vale, Australia New Start Full time

    We are looking for an enthusiastic customer Service Specialist to join our team based in **Canning Vale WA** to provide an exceptional level of service to our growing customer base. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination...