Digital Platform Specialist

2 weeks ago

Brisbane, Australia Surf Life Saving Australia Full time

**Posted**:
28/05/2025

**Closing Date**:
27/06/2025

**Job Type**:
Permanent - Full Time

**Location**:
Brisbane/Hybrid

**Job Category**:
Marketing

Surf Life Saving Australia (SLSA) is one of Australia’s most respected community organisations, dedicated to saving lives, creating great Australians, and building better communities. Our fundraising efforts help support over 198,000 members and 315 affiliated surf life saving clubs nationwide.

We are offering a rare opportunity to join our Community Fundraising team in a digital role that drives real-world impact. Based in Brisbane, with a flexible hybrid work model, this role will support the national fundraising programs that keep our beaches safer.

Job Description

As the Digital Platform Specialist, you will take the lead in managing and optimising our digital engagement and fundraising platforms. Working across philanthropy and lotteries, you will enhance supporter experiences and drive revenue growth through smarter digital performance.

You will use your expertise to ensure our platforms are seamless, secure, and supporter-friendly—creating digital experiences that connect people to purpose.

**About you**
You may currently work in a digital agency or manage digital or online engagement platforms within a business. Now, you’re looking to align your skills with a mission that matters.

**Key Responsibilities**
- Enhance online engagement and maximise fundraising performance
- Manage CMS platforms and digital fundraising tools (Stack9 desirable)
- Optimise supporter journeys to improve acquisition and retention
- Leverage data and analytics (including GA4) to guide digital strategy
- Ensure compliance with online security and privacy regulations
- Collaborate with internal teams and external suppliers to drive digital innovation

Desired Skills and Experience

**Selection Criteria**:
**Qualifications**:

- Tertiary qualifications and/or relevant experience in fundraising, marketing or digital
- 3-5 years’ experience in a digital or fundraising-focused role
- Demonstrated ability to use CMS systems and CX tools

Knowledge and Experience
- CMS management and online fundraising platform expertise
- Knowledge of online payment systems and security best practices
- Familiarity with fundraising compliance and privacy requirements
- Experience using GA4 or similar analytics tools
- Demonstrated success in driving digital fundraising outcomes

Skills and Attributes
- Strong interpersonal and communication skills
- Ability to work autonomously and collaboratively
- High attention to detail and excellent time management
- Experience in non-profit, community services or charity lottery sectors (desirable)

What We Offer
- Flexible, hybrid work environment (Brisbane office)
- Competitive salary with not-for-profit salary packaging benefits
- A supportive, purpose-driven team
- Work-life balance and career development opportunities
- The chance to contribute to a meaningful mission with national reach

Why Join SLSA?

**How to Apply**
Submit your resume and a cover letter addressing the above selection criteria.

Surf Life Saving Australia is an equal opportunity employer committed to diversity, child safety, and an inclusive work environment.

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