Loss Recovery Officer

7 days ago


Parramatta, Australia Pepper Full time

**What We Have on Offer**

We are seeking an experienced **Loss Recovery Officer **on a 12 month secondment basis to provide “best in class” service by reducing loss to the business through facilitating internal collections, external contingent collections and debt sale.
The Operations department is an integral part of the Pepper team, providing a range of services and expertise in delivering robust infrastructure, analytics and solutions to a fast-paced environment.

**What We Are Looking for in You**
- Demonstrated experience in collections for a minimum of 2 years
- Ability to manage the Recoveries Inbox
- Review and outsource accounts for contingent collections.
- Respond to enquiries from contingent collection company.
- Review and outsource accounts for Debt Sale.
- Update business on debt sale process.

**Our Benefits**

We’re committed to making Pepper a great place to work and supporting you. We will offer you a values-based and diverse environment, a leadership team that supports and inspires you to strive for success and a culture that rewards and recognises strong performance and potential. We have a wide range of benefits on offer including:

- Flexible work arrangements
- Learning and development opportunities
- Free gym membership
- 12 weeks of paid parental leave
- Purchased leave
- A home loan and employee referral program
- Discounted loan rates
- Employee recognition program
- Extensive wellness program including free flu shots

**Who We Are**

At Pepper, we’re focused on helping people succeed. Whether that be buying a family home, dream car, developing professionally or growing their business.
We aim to provide options for our customers and make a real difference to their lives.

Underpinning all that we do are our three core values:

- Can Do _- We think outside of the box and leverage the power of teamwork to deliver,
- Balanced _- We set our customers up for success, producing win-win outcomes that are both human and profitable, and
- Real _- We respect people and keep it honest.
Pepper has grown to become one of Australia’s largest non-bank lenders and has been recognised as Australia’s Best Specialist Lender over the last 9 years. In 2021, Pepper celebrates its 21st birthday.
- Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values._

**Work Locations***: Parramatta Level 5, 18 Smith Street Parramatta 2150

**Job***: Collections

**Status***: Fixed Term Contract Full-time

**Closing Date***: Ongoing



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