V- Community Morning Tea

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

Purpose of the Role

Wherever there is hardship or injustice, Salvos will live, love and fight alongside others to transform Australia one

life at a time with the love of Jesus. We do this by caring for people, creating faith pathways, building healthy communities and working for Justice.

The (Stream) Catering Team Member (Program/Focus) supports the Food Services Team Leader/Coordinator to prepare food, serve food and provide quality customer service. Attention to maintaining a clean, safe, hygienic and healthy work environment is critical.

Key Activities and Expectations

Undertake Assistant Duties
- Assist the Coordinator in meeting daily outcomes by preparing meals, making tea/coffee and serving customers.
- Provide quality customer service.
- Assisting site Coordinator with other tasks as directed.
- Appropriate customer service delivery.
- Clean and hygienic kitchen and surroundings in keeping with health regulations.

Provide Quality Customer Service
- Exhibiting friendliness, a professional image of the service, displaying professionalism and integrity at all times.
- Accurate information provided to customers.
- Refer people to appropriate Salvation Army services. Follow up with Manager if unsure.

Maintain a Safe and Healthy Environment
- Immediately report any health and safety concerns, notifiable incidents and near misses, to Coordinator and ensure any hazards are controlled until rectified.
- Ensure hazard, incident and accident form is completed when required in a timely manner.
- All volunteers are to be mindful of their own health and to take care of the health and safety of others.
- Volunteers are required to comply with all TSA work, health and safety policies and procedures as applicable to their workplace.

Time & Roster Commitment - Thursdays 9am to 1.30pm, or as agreed to.

Qualifications and Experience Requirements for the Position
- Experience in similar role preferred.
- Able to stand and be on your feet for hours at a time.
- Barista skills would be highly regarded.

Mandatory Requirements of the Position
- Complete The Salvation Army (TSA) Mission Volunteer registration, induction and training - TSA is a ChildSafe workplace.
- Integrity checks as required for the role.

Required Capabilities
- Shows personal motivation and commitment to completing work activities effectively.
- Supports a culture of integrity and professionalism.
- Represents the organisation in an honest, ethical and professional way.
- Recognises and respects the rights and beliefs of others in a non-judgemental way.
- Connects positively with colleagues and partners within and outside TSA.
- Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others.
- Provides service appropriately and responsively to the needs of the people.
- Demonstrates accountability aligned to internal and external requirements.
- Supports and acts in compliance with the records, information and knowledge management requirements of TSA.
- Identifies and follows safe work practices to perform all duties in a safe manner, ensuring the safety and well-being of self and others.

Cultural Competency

We value people of all cultures, languages, capacities, sexual orientations, gender identities, gender expressions and intersex status.
- Understands the concepts and principles of diversity and inclusion and how they impact on current day approaches and practices
- Demonstrates commitment to culturally appropriate and inclusive practice
- Understands specific issues faced by culturally diverse clients particularly in the areas of Aboriginal and Torres Strait Islander, LBGTQI, CALD, neuro-diversity and multi faith
- Applies culturally appropriate approaches and skills when engaging with culturally diverse clients particularly in the areas of Aboriginal and Torres Strait Islander, LBGTQI, CALD, neuro-diversity and multi faith
- Works effectively with an interpreter as required, in line with organizational guidelines
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and y