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Head Barista

3 weeks ago

Mcmahons Point, Australia The North Spoon Full time

We are seeking an energetic and personable Head Barista who can play a highly visible role, not only sourcing the best coffees and teas and preparing them using the best equipment, but sharing knowledge and enthusiasm easily with customers and colleagues.
A natural interest in people is essential as is the ambition to help us establish and promote The North Spoon as an independent centre of excellence for coffee and tea

The role include:

- Welcome and interact with customers, finding their preferences and using detailed knowledge to gently recommend coffee and other beverages they will enjoy
- Prepare a wide variety of coffees, teas and other drinks of the highest standard, following prescribed recipes and presentation techniques to ensure consistent quality
- Co-ordinate the preparation of all orders from the coffee counter, enabling waiting staff to serve freshly made food and beverages promptly
- Be prepared at quieter times to cover all aspects of the front counter role, including serving counter food, operating the till, waiting, and clearing tables
- Help to develop a high performing barista/counter team, ensuring staff understand their responsibilities and providing them with supervision, training and support
- Maximise revenue by increasing sales, spend and conversion while minimising costs in ways that do not have negative impacts on quality or service
- Maintain supplies of counter and bar beverages in line with forecast demand
- Keep equipment working by following operating instructions, carrying out preventivemaintenance, and troubleshooting breakdowns
- Maintain a safe, hygienic and presentable work environment, following approved operating procedures, food safety guidelines and health and safety regulations
- Enhance our reputation by constantly seeking opportunities to add value and improve quality by redesigning and changing processes

**Job Types**: Full-time, Permanent

**Salary**: $59,000.00 - $65,000.00 per year

**Benefits**:

- Free drinks
- Free food

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift
- Weekend availability

**Experience**:

- free pour latte art: 4 years (preferred)
- customer service: 5 years (preferred)
- barista: 4 years (required)

Work Location: In person