Scheduling Assistant

6 days ago

Greenslopes, Australia Hope & Care Community Services Full time

**About Us**

Hope & Care Community Services is a NDIS-registered organisation committed to supporting individuals and families to live their best lives. We offer a range of services including Supported Independent Living (SIL), in-home and community supports, mental health care, and youth residential programs. Our mission is to build a more inclusive and caring community through advocacy, personalised care, and practical support.

**About the Role**

We’re looking for a proactive and organised **Scheduling Officer** to join our head office team in Greenslopes. In this key role, you'll be responsible for coordinating support worker shifts across our services, ensuring participants receive the care they need and staff are supported with clear, timely rosters. It’s a great opportunity for someone who enjoys working with people, solving problems on the fly, and keeping everything running like clockwork. **This role is commencing as casual, however has the option to transition to Part-Time or Full-Time for the right team member.**

**What You’ll Be Doing**

You’ll be part of a supportive, fast-paced team helping to coordinate care delivery through effective rostering and communication.

**Rostering & Scheduling**:

- Build and update staff rosters based on participant needs and staff availability.
- Respond quickly to shift changes, cancellations, or urgent coverage needs.
- Maintain up-to-date scheduling data using our workforce software (e.g., Brevity).
- Ensure compliance with Award conditions and Participant funding requirements.

**Staff Coordination**:

- Communicate roster updates and shift offers to staff in a timely and clear manner.
- Liaise with Support Coordinators and Team Leaders to understand staffing requirements.
- Maintain awareness of staff availability, qualifications, and preferences.

**System & Data Management**:

- Accurately enter shift data into rostering and HR systems.
- Monitor real-time shift statuses and follow up on missing or incomplete shifts.
- Use internal systems (like SharePoint and Brevity) to help track scheduling and compliance.

**Communication & Team Support**:

- Act as a key contact point for scheduling enquiries from staff and managers.
- Collaborate with the HR and admin team to support smooth onboarding of new staff into rosters.
- Assist with general coordination and admin tasks related to workforce planning.

**About You**
- Strong attention to detail and great time management skills.
- Friendly communicator who works well under pressure.
- Comfortable using rostering platforms (Brevity, ShiftCare, etc.) or quick to learn.
- Experience in disability, aged care, or health sector scheduling is a big plus.
- Able to juggle priorities and adapt to last-minute changes.
- Collaborative team player with a positive, proactive attitude.

**Why Join Us?**

At Hope & Care Community Services, we value our team members and foster a supportive and inclusive work environment. This role offers an excellent opportunity for someone looking to develop their career in administration, HR, recruitment, or scheduling within a growing organisation.

We look forward to hearing from you

**Job Type**: Casual

Pay: $32.88 - $34.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance

**Experience**:

- business administration: 1 year (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Administration Assistant

    2 days ago

    Greenslopes, Australia Hope & Care Community Services Full time

    **About Us** Hope & Care Community Services is a NDIS-registered organisation committed to supporting individuals and families to live their best lives. We offer a range of services including Supported Independent Living (SIL), in-home and community supports, mental health care, and youth residential programs. Our mission is to build a more inclusive and...

  • Assistant Manager

    1 week ago

    Greenslopes, Australia KFC Full time

    **Company Information** **KFC** is the world's most popular chicken restaurant chain, specializing in our famous Original Recipe® fried chicken. It all started with one cook who created a finger lickin' good recipe more than **75** years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. That cook was Colonel...

  • Clerical Optical Assistant

    2 days ago

    Greenslopes, Australia Brisbane Optometrist Full time

    We are looking for a great communicator and enthusiastic new member to join our team as a part-time/casual worker. The job will entail reception work along with other workshop duties. Training will be provided upon employment. In particular, we are looking for someone with: - Previous experience in an administrative role supporting a team - Strong...

  • Operating Theatre Assistant

    2 days ago

    Greenslopes, Australia Ramsay Health Care Full time

    Join our dedicated Perioperative Department and play a vital role in supporting high-quality patient care. We are seeking motivated and efficient individuals to join our team as **Operating Theatre Assistants**, including an opportunity for an experienced **Team Leader** to guide and support our theatre team. **About the Role** As an Operating Theatre...

  • Dental Receptionist

    1 week ago

    Greenslopes, Australia Greenslopes Dental Full time

    About Us: At our studio, we pride ourselves on providing exceptional dental care in a serene and upscale environment. We are currently seeking a talented and experienced dental receptionist to join our team and contribute to our mission of delivering top-notch service to our valued patients. As a dental receptionist at our studio, you will have the...

  • Medical Receptionist/administrator

    2 days ago

    Greenslopes, Australia The Varicose Vein Clinic Robina Full time

    **We see employment as a mutual relationship. We expect dedication and in return promise respect, support and training.** **Ideally, you will have the following skills and experience**: - Well presented with a mature outlook - Passion for delivery of exceptional customer/client service - Proven interpersonal and client/customer liaison experience -...

  • Dental Receptionist

    2 weeks ago

    Greenslopes, Australia Greenslopes Dental Full time

    About Us: At our studio, we pride ourselves on providing exceptional dental care in a serene and upscale environment. We are currently seeking a talented and experienced dental receptionist to join our team and contribute to our mission of delivering top-notch service to our valued patients. As a dental receptionist at our studio, you will have the...

  • Sandwich Artist

    2 weeks ago

    Greenslopes, Australia Subway Full time

    Preparing and serving food and beverages in accordance with Subway's standards and guidelines. - Handling food safely and following proper food handling procedures, including storage, labelling, and temperature monitoring. - Maintaining cleanliness and organization of the restaurant, including cleaning and sanitizing work areas, equipment, and utensils. -...

  • Sandwich Artist

    4 days ago

    Greenslopes, Australia Subway Full time

    Preparing and serving food and beverages in accordance with Subway's standards and guidelines. - Handling food safely and following proper food handling procedures, including storage, labelling, and temperature monitoring. - Maintaining cleanliness and organization of the restaurant, including cleaning and sanitizing work areas, equipment, and utensils. -...

  • Medical Administrator

    2 weeks ago

    Greenslopes, Australia Qprac Solutions Full time

    **Temporary Medical Administration Officer (Full-Time, 6-Month Contract)** **Location**: Greenslopes, QLD **Employment Type**: Temporary | Full-Time (Monday to Friday, 9:00am - 5:00pm) **Duration**: 6-month contract **Immediate Start Available** **Salary**: Commensurate with experience **About the Role** QPrac Solutions is recruiting on behalf of our...