Pre-sales Solution Consultant

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**ABOUT GLOBAL PAYMENTS**

Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re **_Already on it_** That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale, at **Global Payments we** deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of **Passion, Care, Accountability, Excellence and Ingenuity**.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - **Reconciliation and Gender Equity**.

As pioneers within the Australia and New Zealand payments landscape, **Eway** is a leading business-to-business ecommerce provider and **Ezidebit** a digital recurring business-to-consumer payments processing platform.

**ABOUT THE ROLE**

Reporting directly to the Head of Sales, the Pre-Sales Solution Consultant role will be responsible for providing technical knowledge and guidance for internal teams during the pre and post sales process. The role will engage with clients and ensure that the solution is technically sound and delivered.

**SALARY**
- The salary range for this role is $130,000 to $140,000 + superannuation.

**RESPONSIBILITIES**
- Collaborate with Sales Executives and Client Managers to understand client needs and translate business requirements into technical solutions.
- Design and present tailored integration solutions using APIs and platform capabilities.
- Work closely with internal teams and partners to ensure proposed solutions are feasible and align with product roadmap.
- Contribute and assist in creating and maintaining technical documentation, integration guides, knowledge base articles, and solution architecture diagrams for clients and internal teams.
- Lead technical discovery sessions with prospective clients to assess integration requirements and constraints.
- Provide post-sales support during onboarding and implementation phases to ensure smooth integration and client satisfaction.
- Stay up-to-date with industry trends, emerging technologies, and competitor offerings to inform solution strategy.
- Translate complex technical concepts into clear, business-friendly language for stakeholders.
- Support RFP/RFI responses with detailed technical input and solution architecture.
- Demonstrate excellent attention to detail, with demonstrated analytical conceptual, and problem solving skills
- Other duties as reasonably requested by Global Payments AU/NZ

**Essential Skills and Experience**
- Demonstrates proficiency in designing and implementing system integrations using APIs, webhooks, and established integration patterns.
- Ability to evaluate, configure, and troubleshoot integration solutions across diverse platforms and technologies.
- Previous experience with cloud platforms (e.g., AWS, Azure) and SaaS environments.
- Ability to drive detailed conversations regarding technical requirements with a sales led focus in large groups and teams
- Ability to read and interpret technical documentation and developer resources
- Be practical and analytical with the aptitude and capability to learn quickly and with a positive attitude
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.
- Proven experience in a client-facing technical role, ideally within a sales or pre-sales context.
- Strong problem-solving skills and a consultative approach to solution design
- Possession of, or willingness and eligibility to obtain a Working with Children and Police Clearance Check

**Desirable Skills and Experience**:

- Prior software development experience is preferred but not mandatory
- Working towards or have obtained a tertiary qualification in the technology field
- Exposure to enterprise software solutions would be advantageous

**OUR BENEFITS**

**Join a leading global tech