Account Executive Retail

**Job Description**:
Job Title: Account Executive

Company: SymphonyAI

Reports to: VP, Sales

SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimize decision-making, and deliver exceptional customer experiences. We are seeking a highly motivated and results-driven Enterprise Sales Executive to join our team, focusing on hunting new business opportunities within the retail CPG sector.

**Responsibilities**:
1. New Business Development:
o Identify and prospect potential retail CPG clients by utilizing various sources such as industry contacts, market research, networking events, and targeted outreach.

o Understand the business needs and pain points of prospective clients to effectively position SymphonyAI Retail's solutions and services.

o Conduct thorough research and analysis of the retail CPG market to identify emerging trends, competitive landscape, and opportunities for growth.

o Build and maintain a robust pipeline of qualified leads and opportunities, ensuring consistent progress through the sales cycle.

o Collaborate with internal teams to develop customized sales strategies and presentations that effectively address client requirements.

2. Consultative Selling:
o Conduct consultative sales engagements with retail CPG prospects, engaging stakeholders at various levels including C-suite executives, IT leaders, and business decision-makers.

o Perform comprehensive needs assessments and solution demonstrations to articulate the value proposition of SymphonyAI Retail's products and services.

o Develop a deep understanding of clients' business challenges and present tailored solutions that align with their objectives, emphasizing the ROI and long-term value.

o Build and maintain strong relationships with key decision-makers, acting as a trusted advisor to guide clients through their digital transformation journey.

3. Sales Cycle Management:
o Lead and manage the end-to-end sales process, from initial contact to contract negotiation and closure.

o Develop and deliver compelling sales proposals, presentations, and contracts that clearly outline the solution, pricing, and terms.

o Collaborate with internal teams, including solution architects, product managers, and implementation specialists, to ensure seamless transition from sales to implementation.

o Provide accurate sales forecasts and regular progress reports to sales leadership, highlighting key wins, challenges, and potential areas for improvement.

o Stay updated with industry trends, market dynamics, and competitor activities to adjust sales strategies accordingly.

Qualifications:

- Bachelor's degree in business administration, marketing, or a related field
- 8+ years of successful enterprise sales experience in the retail technology or CPG industry, with a proven track record of achieving and exceeding sales targets.
- In-depth knowledge of the retail CPG sector, including key trends, challenges, and opportunities.
- Excellent communication, presentation, and negotiation skills, with the ability to engage and influence stakeholders at all levels.
- Demonstrated ability to build and maintain relationships with clients, resulting in long-term partnerships.
- Self-motivated, proactive, and results-oriented mindset, with the ability to work independently and as part of a team.
- Exceptional problem-solving and analytical skills to identify clients' pain points and propose effective solutions.
- Willingness to travel as required to meet with clients and attend industry events.

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.