Guests Services Host

1 week ago

Gold Coast, Australia Village Roadshow Limited Full time

**Job no**: 502815
**Work type**: Part time

**Guest Services Host**
**$28.18 per hour Part Time**
**Movie World / Wet ‘n’ Wild - Oxenford Gold Coast**

About the Perks
- Unlimited free entry to our amazing theme parks
- Earn complimentary passes for family and friends
- Enjoy discounts on food & beverage, retail and animal experiences
- Enjoy a wide variety of discounts throughout our properties and access to our Village Employee Benefits App which is partnered with more than 65 major retailers
- Exclusive and unique team member events and awards
- Reward and Recognition incentives and prizes
- On site Wellbeing Team and access to our EAP with 24/7 support
- Opportunity for professional development & internal training, we strive to grow our talent

**The opportunity**:
You will participate in the day-to-day operation of the Guest Services Office at Movie World and Wet ‘n’ Wild Gold Coast by answering guest queries, resolving, and following up complaints and responding to and participating in emergency situations.

**Your day to day**:

- Previous experience in a similar role, with a professional attitude and exceptional level of customer service essential
- Organised individual with strong administrative skills
- Proven conflict resolution and complaint handling skills
- Ability to use initiative to solve problems quickly and efficiently
- Advanced interpersonal skills both written and verbal
- Team focus with a high level of confidentiality
- Cash handling experience essential
- Must be able to work on any day, including weekends, evening functions and school holidays
- Ability to work across VRTP properties

**What you’ll bring**:

- Provide First Aid and CPR - essential
- Prior experience in a similar front of house operational role would be an advantage
- To always communicate professionally and effectively with guests
- Demonstrated experience in dealing with guests with injuries
- The ability to navigate around the Accesso system an advantage

**Advertised**: 18 Aug 2025 E. Australia Standard Time
**Applications close**: 03 Sep 2025 E. Australia Standard Time

  • Guest Services Host

    2 weeks ago

    Central Coast, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest services? Do you have a positive attitude, vibrant customer service skills and the ability to work as part of a dynamic front office team. Take a career road trip with us at NRMA Ocean Beach Holiday Resort, at Umina Beach, where everyday is a holiday! As the Guest Services Host (Front...

  • Guest Services Host

    1 week ago

    Central Coast, Australia Nrma Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest services? Do you have a positive attitude, vibrant customer service skills and the ability to work as part of a dynamic front office team.Take a career road trip with us at NRMA Ocean Beach Holiday Resort, at Umina Beach, where everyday is a holidayAs the Guest Services Host (Front Office...

  • Guest Services Host

    11 hours ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$24.82 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the role**: The role of a Guest Service Host is to participate in the day to day operation of the Guest Services Office, Animal Adventure Centre and Reception desk at Sea World. You will be required to demonstrate a superior knowledge of Sea World’s...

  • Guest Services Host

    2 weeks ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$24.82 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to...

  • Guest Experience Host

    2 weeks ago

    Gold Coast, Queensland, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

  • Host

    2 weeks ago

    Gold Coast, Queensland, Australia The Tamborine Full time $70,000 - $120,000 per year

    HostAbout Us: The Tamborine Boutique Hotel is a stylish hinterland escape nestled within the Scenic Rim World Heritage Gondwana Rainforest. This beautifully reimagined 1980's Hacienda-style motel offers breathtaking views, authentic connections, and curated experiences, allowing guests the freedom to craft their own unique adventures.About the Role:Are you...

  • Guest Experience Host

    1 week ago

    Gold Coast, Queensland, Australia Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Host Extraordinary Guest Encounters

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeGuestExperience Full time $63,000 - $83,000

    Transforming Guest ExperiencesWe are a dynamic and growing organization dedicated to creating unforgettable memories for our guests. Our innovative approach and passion for delivering exceptional customer service make us a leader in the vacation ownership and travel membership industry.We believe in putting the world on vacation, and we're committed to...

  • Guest Experience Host

    2 weeks ago

    Gold Coast, Queensland, Australia Wyndham Destinations Full time

    Overview We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work...

  • Guest Experience Host

    2 weeks ago

    Gold Coast, Queensland, Australia Wyndham Destinations Full time

    OverviewWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...