Assistant Night Manager

2 weeks ago

Penrith, Australia Hotel and WSCC Full time

**Panthers Group and Pullman Sydney Penrith have an exciting opportunity for a passionate and enthusiastic Assistant Night Manager to join the Western Sydney Conference Centre and Hotel**

**Introducing Pullman Sydney Penrith**
- Penrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure Underground Parking
- 1,250sqm Conference and Convention Centre with Dedicated Bar, Reception and Green Room and Best-in-Class Audio Visual.
- Market Leading Sustainability Initiatives
- In-Room Dining and Minibar

**The Benefits of the Role**
- Inclusive, Flexible and Engaging Working Environment built on Strong Values and Authenticity.
- Training and Development with Global Career Opportunities and access to Accor’s Registered Training Organisation.
- Team Discounts across Accor’s 5,000+ hotels and partnering businesses. Food & Beverage discounts at Panthers Group Venues.
- Onsite Complimentary Car Parking

**The Role of Assistant Night Manager**
- Assist the Night Manager with the night audit process
- Ensure the hotel is operating efficiently and according to hotel policy
- Carry out a complete handover to the next team on shift
- Provide efficient, friendly and professional service to our guests
- Handle customer complaints appropriately, ensuring follow up to determine the source and resolution of the complaint.

**Setting you up for Success**
- Prior experience in Front Office or similar role is advantageous
- Five-Star experience is advantageous, but not a necessity
- Positive attitude to training and developing your customer service skills
- Current Responsible Service of Alcohol Certificate

**Ready to Apply

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