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Support Coordinator

3 weeks ago

Melbourne, Australia McMillan Shakespeare Full time

Plan Partners is Australia's trusted NDIS plan management and support coordination provider.

As a Support Coordinator you will share in our values such as Customer Always and Everyone Matters, providing our participants with ready access to supports so that they can live independently and achieve their goals. There is no typical day in the life of a Support Coordinator, you may be involved in setting up service agreements, preparing plan reviews, conducting risk assessments, attending care team meetings and critically, providing support should issues arise.

You will have the freedom to plan your day, with a focus of providing support to your customers.

We will set you up for success with specialised training, regular coaching sessions, and an experienced team who will support you along the way.

Starting Date: 18 August 2025

What you will bring to the role:

- You will be empathetic, resilient, have great time management skills and want to work in a people-focused culture.
- A track record of success meeting productivity and activity targets
- Proven experience in Portfolio and Stakeholder Management
- A strong work ethic and resilience
- A current and valid Australian driver’s license and well-maintained vehicle that meets current safety standards with fully comprehensive car insurance
- NDIS Workers Screening Check and Working with Children/Working with Vulnerable People check as per State/Territory legislation will also be required.

What we can offer you:
- Novated leasing benefits and discounts- 12 weeks paid parental leave and access to our Parents Portal- Comprehensive learning and development opportunities to support your career growth- Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations- Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund- Exempt Employee Share Plan

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.- We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.- We embrace hybrid working and welcome conversations about flexibility.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at