General Manager

Contribute to a world without housing poverty
- Full time permanent role based in Melbourne, VIC
- Competitive salary + super + salary packaging + other benefits

**About Us**

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

**The Role**
Are you an experienced leader with a passion for affordable housing, high quality product and delivering results? Do you excel in driving performance, building strong stakeholder relationships, and leading teams to success? If so, join us in delivering exceptional, innovate solutions while creating positive social impact

As our General Manager - Build to Rent (BTR), you will be responsible for the delivery of all Ground Lease Model (GLM) program functions across Victoria, including facilities management and operations. This is a newly created yet pivotal leadership role for our organisation.

**Key responsibilities**

In this role, you will:

- Be the primary contact for external stakeholders, managing relationships, offering expert advice, and ensuring seamless communication.
- Lead negotiations and maintaining beneficial contracts will be key, along with proactively resolving stakeholder issues.
- Inspire and manage a diverse team, fostering a high-performance culture. Promote open communication and knowledge sharing across teams.
- Oversee various operational and facilities management functions and collaborate with finance and reporting teams to ensure accurate data flow.
- Champion diversity and create an inclusive work environment where everyone feels valued. Uphold our values of ‘Everyone Matters’ and ‘Service Excellence’ in every decision. Encourage innovation and continuous improvement.
- Monitor program performance, ensure compliance with regulations, manage risks, and keep the program within budget and ensure targets are met.

**About You**

To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community, and have the following:

- Relevant tertiary qualification and a minimum 5 years' experience as a senior manager in a similar industry
- Strong business acumen and understanding of diverse industries together with a track record of strategic planning and operational management.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Proven leadership skills, with the ability to motivate and inspire teams towards achieving common goals.
- Strong analytical and problem-solving abilities.
- Ability to thrive in a fast-paced and dynamic environment.
- Knowledge of state-specific regulations and policies related to the industry, and thorough understanding of and clear commitment to best practice, policy and legislation in the housing sector
- Willingness to travel as required.

Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

We look forward to hearing from you.