Retail Communication Specialist

6 days ago

Moorabbin Airport, Australia Amer Sports Full time

**About Arc’teryx**

Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production. The unique in-house manufacturing and design centres allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivalled performance at the point of extreme need.

At Arc'teryx, we inspire and enable awe-inspiring experiences in the outdoors. As a Retail Communication Specialist, you’ll be the critical link that keeps our HQ and retail teams aligned, engaged, and moving together. This role is your chance to create meaningful, on-brand communication strategies that drive connection and operational excellence across our Retail Division.

You will design and deliver impactful communication strategies and frameworks that bring our mission to life in stores. With creativity, precision, and a deep understanding of retail dynamics, you will ensure our field teams feel informed, empowered, and inspired.

**What You’ll Be Doing**
- Build and refine a retail calendaring and initiative intake model that integrates deeply with our strategic planning processes.
- Develop on-brand communication assets such as videos, speaking notes, weekly updates, and intranet posts, ensuring maximum engagement and clarity.
- Create and optimize templates, train business partners in communication standards, and continuously evolve our store communication methods.
- Partner with Product, Brand Marketing, People & Culture, Finance, IT, and Retail Operations to align and hold teams accountable for milestones.
- Execute project plans, measure effectiveness, and drive engagement for key initiatives.
- Organise and maintain critical retail documents and resources on our intranet, ensuring easy access and alignment.

**What You Bring**
- A passion for storytelling with 3+ years of experience in internal communications, employee engagement, or similar roles (retail experience preferred).
- A bachelor’s degree in Communications, Change Management, Marketing, Public Relations, or a related field.
- Expertise with tools like Microsoft Office, Adobe Creative Cloud, Canva, or InDesign to package content in visually engaging ways.
- Exceptional skills in multi-tasking, problem-solving, and managing cross-functional relationships in a fast-paced environment.
- A collaborative mindset—you communicate with honesty and kindness, balancing autonomy and teamwork seamlessly.
- A keen ability to adapt and thrive in ambiguity, consistently delivering high-quality work under tight deadlines.

**Our Benefits**
- Join a team that has been accredited as a Great Place to Work in Australia
- A generous team discount, not only with Arc’teryx, but other affiliated brands with Amer Sports
- Flexible working environment, including additional school holiday flexibility / support
- When at Head office, work in a state-of-the-art 6-star energy efficient facility, with a huge business focus on environmental and social strategies
- Support in career development, wellbeing, and personal growth
- Parental Leave Top Up Program to support all future parents
- Access to an Employee Assistant Program to support your health & wellbeing
- Regular staff activity days, including camping, snow trips, fun runs and more
- Company supported volunteering program.

**Ready to Lead the Conversation?

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