Case Manager

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why work with us

Homelessness Support Services includes three sub-programs, each utilising a case management approach:

- The Homelessness Support Program (referred to by DHHS as “Homelessness Transition Support) provides assessment, referral and case managed support which may include guidance, crisis resolution, personal care, life skills training, information and advocacy and/or assistance with accessing appropriate long-term housing and training and employment opportunities.
- Intensive Case Management Initiative (ICMI): This program provides Case Management support to people who are homeless or at risk of homelessness and who have _high and complex needs_ which require creative and flexible service responses.
- Support for Families At Risk (of Homelessness) (SFAR): This program provides Case Management support to families where there are housing or homelessness issues and where the family has been identified as having _special needs that require a tailored “whole of family” approach_. The program focusses on:

- Aboriginal and Torres Strait Islander people
- Young parents and children
- Parents with, or who have children with disabilities
- Families from a culturally and linguistically diverse community

Case Managers may carry a caseload involving clients in any or all of the above programs.

Why this role matters

We are currently seeking a values-driven and proactive Case Manager to provide case management support outreach to individuals and families with multiple and complex needs who are homeless or at risk of becoming homeless.

The position includes providing information, advocacy and linkages into community supports and assisting Clients to progress towards independence, access sustainable long-term housing and address issues contributing to their experience of homelessness. The role ensures service delivery targets and organisational standards are achieved and funding body requirements are met.

This is a permanent part time position (30.4 hours per week) located in Seymour. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award, Level 5.

As a Case Manager at the Salvos, you will enjoy:

- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Flexible working conditions
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution

What we’re looking for
- Degree or diploma qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
- Relevant experience in a social service environment with a focus on homelessness
- Experience in Client assessment including appropriate information, tools and techniques to gather and analyse information
- Relevant experience in using appropriate risk models to assess levels of risk, harm and well-being, including immediate risk
- Experience working effectively with people who exhibit multiple/complex service needs and/or are chronically disadvantaged
- Experience engaging and communicating with multiple service providers as appropriate to ensure totality of Client needs are met
- Relevant experience with Client data and reporting systems, people management systems and Microsoft suite
- A current VIC Drivers Licence
- Valid VIC Employee Working with Children Check
- Ability to provide proof of Eligibility to Work in Australia

Enquiries

Chijioke Uchendu at
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed