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Client Service Manager

3 weeks ago

Sydney Central Business District, Australia HAYS Full time

Work for one of the world's largest Insurance providers

**Your new company**

Our client is a leading global insurance group with operations in over 40countries and territories. With a strong focus on customer service and innovation, the company is one of the largest property and casualty insurers in the world. They provide a wide range of insurance products and services to individuals, businesses, and institutions.

**Your new role**

**As a Client Service Manager you will be;**
- Managing a portfolio of clients and ensuring their satisfaction with the company's products and services.
- Providing exceptional customer service and maintain and grow existing accounts.
- You will work closely with Underwriting & Claims teams to ensure client needs are met and will prepare regular reports on account performance.
- Runs weekly/fortnightly BAU client meetings
- Assists the National Relationship Manager to maintain strong relationships with assigned clients

**What you'll need to succeed**

**To be successful in this role, you will have;**
- You must have prior experience working in Client Servicing or have a background in General Insurance, preferably within Travel
- Demonstrate the ability to work autonomously and be part of a team
- Experience working with high stake clients and provide strategic advice
- Relevant tertiary qualifications such as ANZIIF will be highly regarded

**What you'll get in return**

**If you are successful in this role, you will receive;**
- Work in a Dynamic work environment
- Longevity and career progression on offer which includes management or leadership training
- Work autonomously and have accountability over client’s decisions
- Flexible/Hybrid work available
- Competitive remuneration
- Work autonomously Modern, open plan offices - Sydney CBD
- Work for a company that values ED&I

**What you need to do now**

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