Performance Associate Director

**Performance Associate Director**

**ABOUT GROUPM**

GroupM is the leading media investment management company globally, incorporating media agencies including MediaCom, Mindshare, Wavemaker, and Essence, as well as specialist business such as Xaxis, Finecast, Sightline, and INCA.

With 800 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to its clients, stakeholders, and people.

**ABOUT WAVEMAKER**

At Wavemaker, we believe there always is a better way to grow. By Positively Provoking Growth for our clients and our people, we shape decisions and experiences through media, content and technology.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

**ROLE OUTLINE**

The Performance Associate Director spans the full spectrum of implementation, activation, and delivery. You provide leadership to activation staff, drawing on your expertise to coach, teach, and support them in delivering for our clients to a consistently high standard. You also collaborate with clients to produce successful implementation plans that drive real business change.

Reporting to: Performance Director

**KEY RELATIONSHIPS**
- Collaborating closely with **internal teams**:

- Establishing strong relationships with relevant **media, data, and technology partners**:

- Foster deep trust and understanding with **agency client teams**:

- Contribute to great teamwork in your **immediate team**

**WHAT YOU SHOULD SPEND YOUR TIME DOING**

People - 35% of your time
- Manage team workflow, delegating tasks effectively, making sure goals are set & met, and resolving issues with mínimal guidance
- Ensure performance evaluations are completed to the required frequency and standard, coaching managers where required
- Lead the training and development of junior members of the team, including up-to-date certifications/accreditations across all relevant platforms

Product - 30% of your time
- Enrich ongoing implementation planning and buying practices to improve delivery, collaborating with practice leads where relevant
- Bring innovation and creativity to the table by leading the testing agenda for your team, collaborating with partners to harness their capability
- Supervise the reporting output across the team, ensuring it is jargon-free, insightful, and of the highest standard

Client - 20% of your time
- Own key relationships at the intermediate level, as it relates to implementation planning & buying
- Demonstrate strong media planning principles, working with clients to provide implementation plans that are grounded in strategic priorities
- Provide coaching and guidance to junior team members on their communication and relationship-building skills

Commercial - 15% of your time
- Address and resolve challenges and issues related to commercial tasks, liaising with stakeholders and coaching junior team members as required with mínimal supervision
- Seek and implement improvements to ways of working that increase efficiency and effectiveness of commercial operations
- Support director on investment decisions, audits, and forecasting

**WHAT MAKES A GREAT PERFORMANCE **ASSOCIATE** DIRECTOR**
- Attention to detail: monitoring the quality and accurate of your own work, and that of others
- Organisation: manages expectations across all stakeholders, sets clear priorities
- Team & collaboration: assumes extra responsibilities to facilitate the achievement of team goals
- Communication: effectively communicates business objectives, issues, and outcomes clearly, applies strategic thinking
- Analytical: recognises causes & consequences of actions and events that are not readily apparent
- Flexibility: recognises changing circumstances quickly and proactively implements successful action plans across team
- Proactivity/taking the initiative: consistently contributes to improve work methods, outcomes, and team performance
- Problem solving: identifies root problems and proactively implements solutions, acts to minimise risk across all implementation processes and procedures