Administrative Assistant
2 days ago
**About us**
Tynan Motors, one of Australia's largest and most respected Motor Groups has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG and we have most recently acquired Renault We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Illawarra Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team
**About the role**
We currently have a vacancy for an Administrative Assistant & Retention Coordinator to join our prestigious Mercedes-Benz Service Department located in Miranda. This role presents an excellent opportunity to work with this fast paced, innovative and respected brand.
The position will be a full time role; _Monday to Friday ideally, 8.00 to 4.30pm;_ however start & finish times can be flexible.
**Duties**:
- Phoning customers to book in for lapsed services/recalls/due services
- Inbound customer service bookings
- Answering inbound calls & customer enquiries
- Administrative duties such as: filing, scanning, banking and other adhoc duties
- Helping the dealership with all administration tasks onsite; and overall supporting our service team
- Online bookings & warranty filing
- Maintain overall service site presentation, ensuring cleanliness at all times
- Assisting with driving customers when required
- Liasing with external contractors
**About you**:
- You will be highly organised and have great attention to detail
- You will be customer focused; with fantastic communication skills (in person & on the phone)
- You will be professionally presented
- You will have strong computer skills with the ability to pick up new software systems efficiently - essential
- Ability to work within a busy team with multiple priorities
- You will have a can do attitude
- Have a current NSW Drivers License
- Whilst this position is an entry level position, we would love someone who is interested in the automotive industry and would like to consider progression opportunities in the future
**Why join us?**
- Paid Birthday Leave Have your birthday day off paid
- Loyalty Leave - we reward loyalty with additional paid days off
- Opportunity to work with a large Family run dealership
- A supportive and dynamic team environment
- Monday-Friday position
- We are a large company with regular progression opportunities
- Paid Birthday Leave Have your birthday day off paid
- Loyalty Leave - we reward loyalty with additional paid days off
**Job Type**: Permanent
**Experience**:
- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)
Licence/Certification:
- NSW Drivers Licence (preferred)
Work Authorisation:
- Australia (preferred)
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