Lounge Manager Virgin Airport Lounge

7 days ago

Brisbane, Australia Trippas White Group Full time

**Virgin Lounge Brisbane - Trippas White Group**

**Join Our Team as a Lounge Manager**

Are you a dynamic, guest-focused leader with a passion for hospitality and delivering exceptional service? Trippas White Group is looking for an experienced and motivated Lounge Manager to lead operations at the Virgin Australia Lounge in Brisbane domestic airport. This is your opportunity to oversee a premium service environment, ensuring excellence in every guest experience.

**About the Role**
As Lounge Manager, you will take ownership of the day-to-day operations, overseeing all aspects of food, beverage, and service delivery. You’ll lead a high-performing team to maintain the highest standards of quality, safety, and guest satisfaction. Reporting to the National Operations Manager, you’ll play a critical role in fostering innovation, collaboration, and respect in alignment with our company ethos.

**Key Responsibilities**:

- Food & Beverage Operations: Deliver consistent, high-quality products and ensure the lounge meets Virgin Australia’s expectations
- Guest Relations: Create a “Guest is King” culture, ensuring every visitor feels welcomed, valued, and cared for
- Team Leadership: Recruit, train, and nurture a professional team that excels in guest service and operational efficiency
- Compliance & Safety: Uphold strict safety, security, and hygiene standards, ensuring adherence to airport and legislative policies
- Financial Management: Monitor food and labour costs, and implement strategies to achieve financial goals
- Administration: Manage rosters, product orders, ensuring all documentation is accurate and timely
- Client collaboration: Build and maintain strong relationships with clients and stakeholders

**About You**
You will take ownership of the operation and be a dynamic hands-on leader with a passion for hospitality and a track record of success in food & beverage or lounge management.

You will bring:

- Proven experience in hospitality or food & beverage management in a high-paced venue
- A minimum 3+ years’ experience in a managerial role
- A working understanding of food safety standards, Current RSA Certificate is a must
- Proficiency in computer systems such as Microsoft Office Suite (Word, Excel, and Outlook)
- Strong leadership and team management skills
- Excellent communication skills, time management and dedication
- A commitment to delivering exceptional guest experiences
- A proactive approach to compliance, safety, and operational excellence
- Flexibility to thrive in a dynamic airport environment with varying hours
- Must be an Australian or New Zealand Resident/Citizen

**Why Join Us?**
At Trippas White Group, we’re more than a service provider—we’re a team committed to innovation, excellence, and career growth. As part of our team, you’ll enjoy:

- Work with a vibrant team in a thriving location
- Opportunities for professional development and career progression
- Being part of a trusted and growing organisation operating across Australia
- Airline industry benefit
- Supportive, positive, and inclusive culture

  • Food and Beverage Attendant Virgin Airport Lounges

    4 days ago

    Brisbane, Australia Trippas White Group Full time

    **Virgin Australia Lounge Brisbane - Food & Beverage Attendants/Catering/Kitchen hand/Baristas** - **Part time and casual positions available**: - **Opportunity for career progression**: - **Pays to Award with penalties**: - **Staff meals, travel allowance and airline industry benefits** **About the role** The Virgin Australia Lounge has recently seen a...

  • Head Barista

    1 week ago

    Brisbane, Australia Trippas White Group Full time

    **Head Barista - Supervisor** **(Full Time, mainly Monday - Friday, Open & AM shifts)** - **Full Time**: - **Opportunity for career progression**: - **Pays to Award with penalties**: - **Staff meals, travel allowance and airline industry benefits** **About the role** We are currently seeking an exceptional Head Barista - Supervisor with a professional...

  • Lounge Housekeeper

    1 week ago

    Brisbane Airport, Australia Plaza Premium Lounge Full time

    Ensure the shower rooms, washrooms, back of house areas, buffet counters are neat and tidy - Vacuum and mop the lounges including the shower rooms, male and female toilets in PPL, Skyteam and AMEX lounges - Take housekeeping stock regularly - Full understanding of hygiene and cleaning principles~ knowledgeable, safe and efficient cleaning procedures - High...

  • Food And Beverage Attendant Virgin Airport Lounges

    7 hours ago

    Brisbane, Queensland, Australia Trippas White Group Full time

    **Virgin Australia Lounge Brisbane - Food & Beverage Attendants/Catering/Kitchen hand/Baristas**- **Part time and casual positions available**:- **Opportunity for career progression**:- **Pays to Award with penalties**:- **Staff meals, travel allowance and airline industry benefits****About the role**The Virgin Australia Lounge has recently seen a...

  • Food and Beverage Ambassador Virgin Airport Lounges

    7 days ago

    Brisbane, Australia Trippas White Group Full time

    We are currently seeking an exceptional Full time Food Ambassador with a professional manner to work within the Virgin Australia Beyond Lounge at the Brisbane Domestic Airport We are on a quest to find true hospitality professionals to be a representative of Trippas White Group and Virgin Australia. Based in our exclusive space at Brisbane airport, your...

  • Food And Beverage Ambassador Virgin Airport Lounges

    6 hours ago

    Brisbane, Queensland, Australia Trippas White Group Full time

    We are currently seeking an exceptional Full time Food Ambassador with a professional manner to work within the Virgin Australia Beyond Lounge at the Brisbane Domestic AirportWe are on a quest to find true hospitality professionals to be a representative of Trippas White Group and Virgin Australia. Based in our exclusive space at Brisbane airport, your...

  • Airport Lounge

    3 hours ago

    Brisbane, Queensland, Australia Compass Group Full time

    Our Lounge teams work in some of the world's most renowned airport lounges across Australia, providing first class hospitality to travellers looking for a touch of luxury, sophistication and the highest service standards that our country has to offer. The roles will see you interacting with local and international guests, and no two days will ever be the...

  • Lounge Attendant

    7 days ago

    Brisbane Airport, Australia Plaza Premium Lounge Full time

    _Job Description - Lounge Attendant:_ - Greet the guests and escort them to the designated seating - Collect payment from the guests at the reception counter before proceeding to the lounge - Ensure check in process runs smoothly - process the guest accounts accurately and efficiently - Handle the guest questions and concern in good manner - Making sure the...

  • Lounge Process and Systems Advisor

    3 hours ago

    Brisbane, Australia Virgin Australia Full time

    **Work type**: Full-Time (Permanent)**Location**: Brisbane**Job type**: Ground Operations, Airline & Network Operations, Customer Service**Applications close**: 03 Jul 2025 E. Australia Standard Time **Lounge Process and Systems Advisor**: Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The...

  • Luxury Lounge Service Manager

    1 hour ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

    Lead a Team of Hospitality ProfessionalsThe Virgin Australia Lounge in Brisbane domestic airport is seeking an experienced leader to oversee the day-to-day operations, ensuring exceptional guest service and high-quality products. The ideal candidate will be able to maintain highest standards of quality, safety, and guest satisfaction.Taking Ownership: Ensure...