Ndis Complex Support Worker

5 days ago

Bentleigh, Australia GexaCare Pty Ltd Full time

**About GexaCare**
GexaCare is a registered NDIS provider committed to delivering high-quality, person-centred support to people with complex needs. We specialise in **Supported Independent Living (SIL)** and **mental health support**, with a strong focus on consistency, dignity, and empowering participants to live fulfilling lives. GexaCare goes beyond traditional care models by focusing on long-term stability, meaningful community engagement, and strong support teams built around each individual’s needs.

We are seeking a compassionate, experienced, and reliable _NDIS Complex Support Worker_ to provide tailored daily living and community support to a female participant living with complex mental health and psychosocial needs in **Bentleigh East**.

**About the Role**

As a support worker, you will provide high-quality, person-centred care that upholds dignity, autonomy, and therapeutic boundaries. You’ll work closely with a team committed to fostering recovery, safety, and empowerment in line with the participant’s NDIS goals.

**Key Responsibilities**
- Build rapport and maintain consistent, respectful, and empathetic support
- Provide emotional regulation and de-escalation support when needed
- Support with daily routines, including hygiene, meals, medication prompts, and appointments
- Maintain professional boundaries and follow Positive Behaviour Support strategies
- Document shift notes and incidents in line with NDIS standards
- Encourage meaningful community participation and daily structure
- **Female support worker** (Gender-specific role in accordance with the participant’s preferences) Preferably Greek-speaking applicant
- Minimum 2 years of experience in mental health, psychosocial disability, or trauma-informed care
- Confident working with participants with a history of hospital admissions, self-isolation, and emotional regulation needs
- Calm, assertive, and respectful in challenging situations
- Excellent communication and note-taking skills
- NDIS Worker Screening Check, WWCC, First Aid & CPR, and relevant qualifications required
- Certificate IV in Mental Health, Disability, or similar is highly regarded
- Comfortable working independently and collaboratively in a small team

**Why Join GexaCare**
- Be part of a values-led organisation with a strong reputation for high-quality support
- Structured onboarding, training, and ongoing supervision
- Opportunities to grow with a progressive, expanding provider
- Competitive hourly rates based on experience

**Job Type**: Casual

Pay: $35.00 - $40.00 per hour

Expected hours: 8 - 36 per week

**Benefits**:

- Maternity leave
- Professional development assistance
- Travel reimbursement

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotating roster
- Shift work

Supplementary Pay:

- Overtime pay
- Penalty rates

Application Question(s):

- Do you own a reliable vehicle and are you willing to use it to transport the participant as part of your support role?

**Language**:

- Do you speak English fluently? (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 12/05/2025

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