Customer Service Officer

2 days ago

Parramatta, Australia Ashdown Consulting Full time

$300 /day + Super
- 3 Month Contract
- Parramatta / WFH

**Customer Service Officer |3 Month Contract |$333/ day inc. Super**
- $300 /day + Super
- 3 Month Contract
- Parramatta / WFH

**About the Company**

This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are looking for someone to start ASAP for a 3 month contract paying up to $300/day + Super. This role is located in Parramatta / WFH

**About the team**

You will be apart of a highly professional and dedicated cohort who value Resilience, Courage, Integrity and Diversity

The team are a group of young and enthusiastic individuals who are striving to not only deliver outstanding work to help the residents of NSW but also evolve their careers whilst doing so.

**About the Role**
We are currently seeking to appoint a Customer Service Officer with a leading NSW Government agency to provide advice and solutions in accordance

with agency policies and procedures, to enhance client engagement and commitment

Key accountabilities include:

- Demonstrating a high level of commitment to customer service and client satisfaction, provide efficient and accurate interpreting and translation services to customers.
- Discuss customer requirements to determine the best approach within policy and procedures, escalating more complex or contentious issues, or those outside delegations to the Senior Customer Service Officer.
- Develop sound working relationships with customers and collate information and provide a wide range of support services to support the effective provision of translation and interpreter services.
- Ensure high level of accuracy and attention to detail in all work performed.
- Work collaboratively in a team environment, participating actively in team meetings and projects, and provide advice on the effective delivery of services.
- Prepare reports as required and provide effective administrative support to ensure work is completed within timelines.
- Respond to incoming telephone calls and provide information and guidance to convey a positive image to community representatives and other contacts

**About You**
- Demonstrated experience in the provision of quality customer services.
- Excellent written and verbal communication skills
- Experience working in a complex and fast paced booking environment
- Previous experience in health and disability admin, bookings, payments etc preferred

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

  • Service Officer

    4 days ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Overview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range: A$84,659.00/yr - A$92,701.00/yrTALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus...

  • Assistant Service Officer Payroll

    5 days ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...

  • Senior Service Officer Payroll

    5 days ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Service Officer

    4 days ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    OverviewService Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department.Base pay and eligibilityBase pay range: A$84,659.00/yr - A$92,701.00/yrTALENT POOL ONLYClerk Grade: 3/4Salary Range: $84,659 - $92,701 plus superannuation and leave...

  • Customer Service Officer

    2 days ago

    Parramatta, Australia Ashdown Consulting Full time

    $36.25 per hour + super - 11-month contract - Parramatta **Customer Service Officer | 11 Month Contract | $40.23 P/H Incl. Super** - $36.25 per hour + super - 11-month contract - Parramatta **About the company** Working for a multi-national electronics and appliances manufacturer and distributor that has a passion for making life easier for its customers....

  • Assistant Service Officer Payroll

    5 days ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...

  • Senior Service Officer Payroll

    5 days ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Customer Service Officer

    1 week ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ - Location: Parramatta, NSW, AU, 2150 - Req ID: 73748 **Customer Service Officer** **Location - Western Sydney & Nepean Blue Mountains Districts** **Talent Pool** **73,522.00 - 79,931.00 PLUS Super** **Your role** The Customer Service Officer (CSO) places an integral role in providing front line services to the community from a...

  • Customer Service Officer

    2 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    Upto $30.95 p/h Plus Super - 6 Month Contract - Parramatta **Customer Service Officer | 6 Month Contract | Upto $34.04 p/h Including Super** **About the Company** This is a rewarding opportunity to join a large NSW Government organisation as a Customer Service Officer Located in Parramatta **About the Role** - Assisting with high volume of incoming...

  • Customer Service Officer

    2 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $32.73 p/h + super - 10 month contract - Parramatta, Bathurst, Newcastle & Wollongong **Customer Service Representative | 10 Month Contract | $36.33 p/h Including Super** - $32.73 p/h + super - 10 Month Contract - Parramatta, Bathurst, Newcastle & Wollongong **About the Company** We are seeking multiple experienced Customer Service Representatives to join...