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Process Improvement Analyst Req151771

2 weeks ago

Sydney Central Business District, Australia HAYS Full time

Permanent Process Improvement Analyst working in Sydney CBD for a Big 4 Bank

**Your new team**
Re-design processes to deliver a world-class experience for their customers and operations. Opportunity to work across different levels and business units of this leading financial services company. This team is dedicated to running, improving and transforming the processes that deliver products and services to the customers.

**You will be responsible for
- **
- Identifying and prioritising opportunities to increase capacity, decrease risks, eliminate errors and rework, and improve end-to-end customer and colleague experience
- Challenge processes, people and technology designs to ensure they deliver a high level of customer service with effective risk management and compliance
- Complete all activities required to execute improvement initiatives across a multi-team value chain, using Agile, Lean Six Sigma, Design Thinking or other relevant frameworks

**What you'll need to succeed**
- Process Improvement experience in a service based, banking or financial industry
- Hands-on self starter who is eager to learn
- Demonstrated ability to understand, document and analyse processes
- Experienced in creating visual presentations and facilitation of workshops
- Continuous improvement qualifications

**What you'll get in return**
You will receive varied and interesting project based work across numerous banking functions, inclusive team culture that promotes collaboration and amazing development and career progression.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2662341