Team Leader

1 week ago

Melbourne, Australia Park Hyatt Melbourne Full time

Summary

**About Park Hyatt Melbourne**

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

**About the Role**

As the Team Leader for In Room Dining, you will be responsible for assisting with the efficient supervision of the department according to the established brand standards of Hyatt International.

Working amongst a team of 10, you will support the Assistant Manager in supervising and managing the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

**Qualifications**:
**Some of the responsibilities include**:

- Conducting pre-shift briefings
- Provide leadership to a diverse team
- Deliver and presenting In Room dining and amenities to guest rooms in a timely manner
- Provide personalized service to all guests
- Assist with creating and communicating the rosters and delegation of tasks and responsibilities
- Provide training and onboarding support for new associates within the department
- Monitor operation supplies and reduce spoilage and wastage
- Ensure all employees deliver the brand promise and provide exceptional guest service at all times
- Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations
- Opening and closing the outlet as required

**Qualifications**
- Previous supervisory / managerial experience in a similar role or fast-paced environment would be advantageous
- A current Victorian Responsible Service of Alcohol (RSA) certificate
- People management and interpersonal skills along with strong communication skills
- The flexibility to work on a rotating roster, including weekends and public holidays

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

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