Accommodation Manager

1 week ago

Perth, Australia EF International Language Schools Pty Limited Full time

**About the company**:
EF International Language Schools Pty Limited (trading as EF International Language

Campus) is a leading international school that empowers students to explore language and

culture through a diverse portfolio of programs. We offer language courses, educational

travel, academic degrees, and cultural exchange programs, all focused on interactive, real
- world learning that enables students to develop fluency, cultural awareness, and achieve

their academic goals.

EF International Language Schools Pty Limited is seeking a highly motivated and

professional Accommodation Manager to join our vibrant team in Perth on a full time basis. As an Accommodation Manager, you will play a vital role in the student experience by overseeing the recruitment of local hosts, managing homestay visits, and ensuring the smooth operation of student residences. This role requires a proactive and enthusiastic individual who thrives in a fast-paced environment and excels at building strong relationships.

**Key Responsibilities**:

- Report to the School Director and be responsible for the recruitment and management of host families, adhering to EF policy.
- Implement the host family recruitment plan.
- Conduct off-site promotional recruitment activities, including participation in street actions, events, fairs, and leafleting.
- Manage and prioritise all enquiries from prospective hosts, ensuring timely and informative responses.
- Conduct thorough visits to prospective hosts to assess their suitability, complete detailed visit forms, and ensure compliance with relevant accreditations and local authorities.
- Provide comprehensive support and guidance to host families, ensuring all questions are answered and appropriate documentation is provided.
- Track and analyse weekly recruitment statistics, collaborating with the Accommodation Team and School Director.
- Deliver exceptional customer support service to both host families and international students, addressing concerns and ensuring positive experiences.
- Cultivate and maintain strong relationships with existing residence suppliers, while proactively seeking opportunities to expand and improve our accommodation portfolio.
- Efficiently process and maintain homestay provider records, ensuring accuracy and compliance.
- Participate in a shared emergency on-call roster with other school staff.

**Skills and Experience**:

- Exceptional communication and interpersonal skills.
- A Diploma or at least 3 years relevant work experience.
- A strong customer service focus and a positive attitude.
- Target-driven with excellent organisational abilities.
- Proven leadership experience or potential.
- Appreciation for diverse international cultures.
- Creative problem-solving skills and composure under pressure.
- Meticulous attention to detail.
- Complete fluency in English (both written and spoken).

**To Apply**:
To be considered for this position, please submit a job-specific cover letter and accompanying resume outlining your relevant skills and experience.

Pay: $70,000.00 - $90,000.00 per year

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person

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