Service Planning Manager

4 days ago

Mile End, Australia Torrens Transit Full time

**Lead**a team of Planning and Scheduling Experts**
- **Highly competitive remuneration package**
- **Adelaide based with a state and national project focus**

**Who we are**

**Transit Systems** is part of the Kelsian Group Limited, Australia’s largest integrated multi-modal transport provider and tourism operator. With over 30 years of experience, Kelsian connects people and places across complex urban and regional networks in Australia, Singapore, the USA, the UK, and the Channel Islands.

Our businesses include Transit Systems - one of Australia’s largest public bus operators, All Aboard America Holdings, Inc. (AAAHI) - the second-largest motorcoach operator in the USA; SeaLink - Australia's leading marine transport provider, and Tower Transit - spearheading bus franchising in the UK, Channel Islands and Singapore.

At **Torrens Transit**, we proudly support the SA Government to deliver bus services across the Adelaide metropolitan area. Our Service Planning team are at the forefront of partnering with the Department for Infrastructure and Transport (DIT) to deliver new services and initiatives to improve the public transport network, supporting population and economic growth. Following an internal restructure, we are currently recruiting for a Service Planning Manager to lead our Service Planning Team. The team provides day to day support to DIT for the delivery of network and event services. We utilise a range of software to analyse operating trends and performance, and to schedule vehicle and crew resources.

**About the role**

As Service Planning Manager, you will lead a local Morphettville based team of planning and scheduling experts in the delivery of business improvement initiatives and projects, advancing the quality and efficiency of operations at Torrens Transit and across Transit Systems. This critical role requires you to meet customer expectations for safe and reliable services, control costs, and deliver efficient solutions for our clients.

**Key Responsibilities**:
-**
Lead** the Service Planning team on network improvements initiatives and business growth strategies, such as tenders and acquisitions, considering project timelines and milestones.
- **Develop** network strategies and improvements with consideration to the latest innovations in service planning and delivery, from global trends to local field surveys and research.
- **Undertake** financial analysis of all network change projects to consider the long-term impact on all elements of the business.
- **Employ** analytical techniques and metrics to assess performance, driving improvement and innovation within the business against KPIs, developing remedial plans under a continuous improvement approach.
- **Meet**and maintain an ongoing and productive relationship with clients, stakeholders, governments, customers, bus drivers, and other groups as required to shape and further project outcomes and business growth objectives.
- **Work** within all local and statutory policies and legislation (such as NHVR and Employment Agreements), putting safety first for all our customers and staff.

**About you**

**Further information and how to apply**:
For more information about Transit Systems, please visit our** website.

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