Mail Machine Operator

**Role Purpose**

An experienced Mail Machine Operator, who can setup and independently run a Bluecrest DI 2000 series and/or Intelmail Intelligent Inserter who reports to the Production Manager at MUFG Corporate Markets, and as a member of the Mail Insertion Team. They are responsible for setting up and processing mail output for lodgements to be sent via Australia Post and/or couriers.

**Key Accountabilities and main responsibilities**

**Strategic Focus**
- Successful project implementation. Production Manager assessment and feedback
- Customer SLA achievement

**Operational Management**
- Mail packs produced at the highest standard at all times using standard processing procedures
- Record all downtime and hardware quality issues in the handover register and/or notify the Production Manager
- Include details of all stock, job sheet, and production issues/concerns in the handover notebook, notify peers and/or Production Manager
- Sufficient daily stock and consumables to produce printed output in line with customer SLA’s
- Accountable for Mail production output to meet SLA / SLO’s

**People Leadership**
- Cooperate with business needs according to roster and schedule

**Governance & Risk**
- Aim to have zero defects/rejects/errors recorded against production
- Adhere to WHS rules and regulations, and ensure prompt reporting of any near misses or accidents
- Ensure a safe and tidy work environment at all times
- Record all downtime and hardware quality issues in the handover register or notify the production manager
- Include details of stock, job sheet, and production issues/concerns in the handover notebook, and notify peers and/or the production manager
- Implement projects successfully, as assessed and reviewed by the production manager
- Comply with all MUFG Pension & Market Services policies, core values, and procedures

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.