Technical Product Manager

Are you looking to step up and prove that you are ready to take on the world?_

**RecordPoint** is a venture-backed, global compliance and federated data management SaaS platform. We are experiencing tremendous growth, and looking to rapidly hire smart, passionate, and driven people to get on board, and join us in taking on the world together

**RecordPoint **solutions are designed to solve the complexity of information governance for Office 365, SharePoint, OneDrive, Exchange, Dropbox, Box, Confluence, and more. As Gartner recommended “Cool Vendor” RecordPoint leads the market globally in providing technology that makes compliance easy, efficient, and secure for customers.

**Scope of role**

The Technical Product Manager needs to be our technical expert on all aspects of the RecordPoint product solution including the technical and logical architectures. As well as being able to lead the ideation, technical development, and launch of innovative products. They will be the trusted technical advisor to our customers and partners and help define technical approaches and solutions in conjunction with Engineering teams.

The Technical Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. The Technical Product Manager also ensures that the product supports the company’s overall strategy and goals.

All Product Managers must:

- Be transparent about your prioritization and roadmap process
- Be able to say “no,” but explain why in terms that stakeholders understand
- Be a ruthless 'prioritiser' while balancing the needs of customers and stakeholders
- Bring evidence-based decision-making to your communication

**Responsibilities**
- Work with the head of product to develop strategic goals for RecordPoint's product lines.
- Own converting those strategic goals into features, epics, and user stories with well-defined acceptance criteria.
- Develop & validate technical product initiatives that add value and solve real problems for our customers through continuous product discovery
- Lead & manage technical product initiatives from ideation through to launch and beyond together with our engineering, UX, marketing, sales, professional services, and support teams
- Be the voice of the customer through in-depth qualitative and quantitative analysis, market research, and competitive analysis
- Embed yourself in your engineering squad to deliver innovative and viable solutions to customer problems
- Establish, monitor, and report on success measures that align with your technical product vision and the overarching business objectives
- Develop product packaging and commercial models that support our revenue targets
- Triage bugs and high-priority customer service requests to maintain customer satisfaction without disrupting the sprint cadence.

**Activities**
- Contribute to overall business planning activities
- Define and maintain your product vision and roadmap
- Maintain and prioritize your product delivery backlog
- Define, measure & report on success metrics associated with in-flight product initiatives
- Align success measures with overarching business goals and objectives
- Ensure business telemetry and metrics are defined and built into every engineering deliverable
- Engage with internal & external stakeholders to build a balanced, value-driven roadmap of product initiatives
- Build a shared understanding of the problem we are trying to solve for our customers with our engineering teams
- Build a shared understanding of the value proposition for new products, features, and enhancements with our marketing, sales, and professional services teams
- Validate & test new product initiatives with internal & external stakeholders for value, demand, usability, and feasibility
- Conduct market analysis to uncover new business opportunities
- Conduct competitor analysis to maintain an up-to-date view of our solutions competes in the marketplace
- Maintain technical product collateral for sales, field, and support teams
- Participate in Agile ceremonies to provide the voice of the customer
- Participate in and represent customer voice in broader planning activities
- Conduct backlog grooming & prioritization with your engineering squad
- Conduct product discovery programs with our customers to validate and test new products and features
- Maintaining product packaging and pricing
- Prioritize the backlog to ensure that the development teams are always focused on the highest impact items.
- Lead the rituals with the development team including release planning, sprint planning, and retrospectives.
- Productize professional services requests to enhance the product where appropriate.

**Knowledge, Skills, and Abilities Required**
- Proven experie