Operations Supervisor

**Step into our kitchen and bring planning, purchasing, and production together to deliver deliciousness daily** **A bit about us...** Black Star Pastry started as a boutique patisserie in Newtown in 2008 and has since grown into an established and loved brand. Our claim to fame is the Strawberry Watermelon Cake, a dessert that has earned recognition from the New York Times as "the world's most Instagrammed cake". With our Production Kitchen now firmly established in Alexandria over the last 12months, we are continuing to foster a progressive and inclusive culture of diverse team members who are highly engaged and collaborative. We're passionate about our brand and dedicated to what we do. **A bit about the role...** We are seeking a highly motivated, curious, and results-driven logistics professional with a keen taste for Patisseries. Day to day, this role will see you introducing processes and procedures to ensure: - our products are appropriately maintained (stock and inventory management), - our yummy goodies get to their destination efficiently (dispatch and logistics management), - our equipment and facilities are in good working order (facility and asset management), and; - that purchasing activities support smooth operations (supplier sourcing, order placement, and cost control) that support our operation. You’ll take ownership of purchasing key ingredients, packaging, and operational supplies—ensuring that everything we need is available on time, within budget, and meets our quality standards. **What we need from you...** This role is ideal for someone who has a background in food and/or hospitality and has recently gained expertise in warehouse, dispatch, and purchasing operations. We are looking for an inquisitive individual, curious to learn and grow with our business. Specifically, we are looking for the following skills and experience: - Relevant experience: Demonstrated experience working in or alongside a production kitchen, commercial bakery or food manufacturing environment. - Certificate 3 in Patisserie or commercial cookery highly advantageous - Professional work ethic demonstrating reliability, accountability and a strong commitment to supporting the broader team - People management: previous experience managing and developing a diverse team - Demonstrated passion for premium hospitality service founded by an appreciation of quality produce. - Effective communications skills with the ability to exchange constructive feedback with diverse profiles including Chefs, Kitchen Staff, Leadership team members, suppliers and drivers. - Demonstrated ability to take initiative, troubleshoot operational challenges and adapt to changing priorities - Problem solving and critical thinking skills with a continuous improvement mindset. - Demonstrated capability to multi-task, with strong organisational skills. **Unique offerings for superstar employees...** Our team members are true superstars bringing to life our journey through the galaxy of never ending possibilities. Come along to enjoy the benefits our team appreciate including: - A competitive salary in a high achieving environment - A full-time role in a stable and forward-thinking company - Work and life balance with non-typical hospitality business hours - Social gatherings and fun activities to keep us all connected - Enjoy your birthday off - take a day on the week of your birthday to celebrate you - Treat yourself a complimentary 4-portion cake of your choice for your birthday - Access an additional day of wellbeing leave - to help you balance your mental health and well-being - Great employee discounts, even across our sister brands - Reward and Recognition Program with great perks - Access to our Employee Assistance Program - free, confidential counselling, support and advice. **How to apply**: If you’re excited about the opportunity to join our dynamic company and to start shooting for the stars in a galaxy of delicious treats, we want to hear from you.