Intake & Assessment Coordinator

**Posted**:
04/12/2024

**Closing Date**:
10/01/2025

**Salary**:
$70,000.00 - $90,000.00

**Job Type**:
Permanent - Part Time

**Location**:
Bondi Junction

**Job Category**:
Health, Medical & Pharmaceutical

An exciting new role focussed on the assessment of various clinical presentations across multiple client groups, has just launched at JewishCare. You will be trained to follow a trauma-informed, person-centered assessment process aimed at identifying the risks, needs and urgency of people in our mental-health, aged-care, disability and child & family populations. This is an excellent opportunity to be supervised by a Clinical Psychologist and learn foundational clinical skills that will support the development of your career in psychology, social work or nursing. We are open to this role being part-time or full time.

Job Description

**About the company**

JewishCare NSW has been the major service provider for vulnerable members of our community and beyond, for over 85 years. With teams specialising in aged care, mental health & wellbeing, disability services and family and child support we take a holistic, person-centred approach, working close with both clients and their families to help them feel cared for, valued and understood.

**Key aspect of the role will include the following.**
- Be the first point-of-contact for new referrals to our service, providing a brief assessment of presenting issues and risks, utilising a newly developed Triage Framework.
- Establishing an understanding of clients' needs, through client-centred screening and assessment to determine the most appropriate intervention, service and referral pathways
- Developing and maintaining rapport with clients and strong relationships with referrers, to support optimal continuity of care
- Keeping client records up to date utilising our client management system.
- Providing information and options to clients, empowering them to make informed decisions
- Maintaining professional relationships with internal and external stakeholders
- Being an ambassador for change within the organisation, approaching transitions with flexibility and collaboration.
- Reporting to the Program Manager or Senior Manager about incidents or emergencies as required.

Desired Skills and Experience

About you:

- Bachelor or postgraduate training in nursing, social work, or psychology.
Capacity to undertake intake and screening assessments, and to conduct risk assessments
- Knowledge and understanding of mental health
- Ability to work independently and collaboratively
- Strong communication and interpersonal skills, with a capacity to connect with people across a range of client groups.
- Strong organisational skills, specifically related to client information management, referrals, intake, and triage decisions.
- Excellent emotional intelligence (curious, collaborative & self-aware), with a demonstrated capacity to work within complex organisational systems, negotiating a process of change.
- Compassionate approach to clients experiencing physical & mental health challenges and emotional distress.
- A “can-do” attitude and willingness to learn about new client populations within the mental health, aged-cared, disability and child and family space.
- Understanding of person-centred approach to client care.

**Desirable Criteria**
Experience delivering treatment or services in mental health, aged-care, NDIS or social welfare
Knowledge of Trauma-Informed Care and legislation relevant to client presentations

Experience working through organisational change

**Our values**

Our values are universal and enduring in nature. They reflect core Jewish values, placing emphasis on creating a strong and cohesive community. They embrace:
Mishpocha (family);
Chessed (kindness);
Professionalism;
Integrity;
Inclusivity.