Dental Practice Coordinator/ Receptionist

4 days ago

Bondi Junction, New South Wales, Australia Totalcare Dentistry Full time $60,000 - $80,000 per year

Our mission is to redefine the standards of dental care by creating an exceptional patient experience and delivering exemplary service in a high-end dental practice. With a dedicated team of specialized clinicians, we are committed to providing optimal dental health and facial aesthetics while ensuring the utmost care and comfort of our patients. Our beautiful surroundings and serene environment create a tranquil space for individuals to receive top-notch treatment options tailored to their unique needs. We strive to be leaders in the industry, offering specialized care and innovative solutions to promote optimal dental health and enhance facial aesthetics and skin health. Our mission is to empower our patients to achieve and maintain optimal dental health, while feeling confident and satisfied with their overall well-being.

Position Overview: We are seeking a dedicated and dynamic Dental Practice Coordinator to oversee the daily operations of our dental practice.

The ideal candidate will possess strong leadership skills, a passion for patient care, and a keen understanding of marketing strategies to help grow our business. This role involves managing staff, coordinating with the principal dentist, and ensuring a smooth patient experience while driving the practice's success.

Key Responsibilities: -

Practice Management: - Oversee the daily operations of the dental practice to ensure efficiency and productivity.

  • Manage staff rosters and schedules to optimize resource allocation and patient care. - Mentor and support receptionists to enhance their performance and patient interaction. - Marketing and Advertising: - Develop and implement marketing strategies to promote the practice and attract new patients.

  • Assist with onsite social media marketing efforts to grow the practice's brand and secure appointments.

  • Collaboration and Coordination: - Work closely with the principal dentist to align business objectives and practice goals.

  • Identify and explore collaboration opportunities between dental and dermal aspects of the business.

  • Patient Experience Management: - Ensure a smooth and pleasant patient experience from appointment scheduling to treatment completion.

  • Manage patient recalls and follow up on outstanding treatments to improve patient retention and satisfaction.

  • Performance Metrics:

  • Monitor and manage business KPIs to assess practice performance and identify areas for improvement.

Qualifications: - Previous experience in a dental practice or healthcare setting preferred.

  • Strong leadership and team management skills.

  • Excellent communication and interpersonal skills.

  • Proficiency in social media and digital marketing strategies.

  • Ability to multitask and manage time effectively.

  • Familiarity with dental software and practice management systems is a plus.

What We Offer: - Competitive hourly wage of $35-$40/hr.

  • Opportunities for professional development and growth within the practice.

  • A supportive and collaborative work environment.

Job Type: Full-time

Pay: $35.00 – $40.00 per hour

Work Location: In person

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